L0588 Priority Toyota Chesapeake
Priority Toyota Chesapeake is looking for a motivated Service BDC Representative to join our fast-paced, high-energy service department. As part of Lithia & Driveway (LAD)—one of the largest and most innovative automotive groups in the country—you’ll have access to growth, stability, and a team that invests in your success.
Handle inbound and outbound service calls with professionalism and urgency
Schedule service appointments and follow up with customers
Provide exceptional customer service and ensure a smooth service experience
Work closely with service advisors and management to meet department goals
Maintain accurate records and communication logs
Strong verbal communication and customer-service skills
Comfortable on the phone and able to handle a high call volume
Organized, detail-oriented, and able to multitask
Previous BDC or call-center experience is a plus, but not required
A positive attitude and a team-player mentality
If you’re energetic, customer-focused, and ready to join a top-tier dealership, Priority Toyota Chesapeake wants to meet you!
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Our story began humbly in 1946, with the opening of a Chrysler-Plymouth-Dodge store across from Lithia Springs Park in Ashland, Oregon. Fifty years later, in 1996, after opening a few additional stores and training a talented team of leaders, our CEO decided the best way to give new opportunities to this incredible team was to join the public stock exchange. That’s when our mission of “Growth Powered by People” took off.
Today, Lithia & Driveway is one of the nation’s fastest-growing automotive retailers and listed as 124 on the Fortune 500 (NYSE: LAD). We own more than 300 stores supporting over 50 automotive brands and provide job opportunities for more than 27,000 people.
As Lithia & Driveway continues to grow, our success is fueled by the collective efforts, skills, and contributions of our people. We stand by our core values of taking personal ownership, improving constantly, earning customers for life and having fun in the process.
Our high-performance culture keeps one focus in mind, making the customer experience better, as we aim to meet customers wherever, whenever, and however they desire.
We offer a variety of opportunities across our hundreds of stores in the US, UK, and Canada; our Driveway, GreenCars, Driveway Finance Corporation brands as well as our home office. With positions in Sales, Service, Corporate, and Finance, we believe you’ll roll into the perfect spot at Lithia & Driveway. Join us as we continue to innovate and exceed our potential and our customers’ expectations.
Lithia & Driveway is an equal opportunity employer that is committed to inclusion and diversity.
