Job Description
Tow Truck Investigator
The Utah Department of Transportation (UDOT) Motor Carrier Division is looking for a dedicated and inquisitive professional to join our team as a Tow Truck Investigator. In this role, you will conduct thorough investigations into tow truck operations, ensure compliance with state statutes and administrative rules, handle public complaints, and build legal/enforcement cases when necessary. You will also conduct certification processes and deliver educational outreach to support safety and fairness across Utah's motor carrier and towing industry. Apply to help us Keep Utah Moving!
Position Information
Location: Calvin Rampton Complex - 4501 S 2700 W, Taylorsville, Utah, 84129
Background Check: Yes
Schedule Code - B: Competitive Career Service
FT / PT Status - Full-Time
Salary - $23.23 - $35.85 Hourly Wage
Remote / In-Office: In-Office / On-Site
Recruiter - Porter Cook | pccook@utah.gov | 801-965-4164
Application Deadline - 9/9/2026*
This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.
Key Responsibilities
- Conduct detailed investigations by gathering and analyzing documentation from tow truck companies.
- Build solid enforcement cases against tow companies violating towing rules and regulations, preparing cases for appropriate agency administrative actions.
- Respond promptly to tow truck complaints received through the Motor Carrier Division complaint system.
- Manage and execute the certification process for tow trucks, tow truck drivers, and tow truck motor carriers.
- Provide proactive educational training and outreach to members of the towing industry to foster compliance and safety.
- Maintain a deep understanding and thorough familiarity with Administrative Rules R909-19 and R909-1, federal regulations, state/local traffic laws, and prescribed legal guidelines (including Utah Code Sections 41-6a-401.9, 41-6a-1404, 41-6a-1405, 41-6a-1406, 72-9-301, 72-9-303, 72-9-601 through 72-9-604, and 72-9-701 through 72-9-703).
- Travel as needed (including potential overnight travel) to conduct field investigations and midpoint reviews, balanced with regular in-office duties.
What You’ll Bring
- A High School Diploma or equivalent
- A valid driver’s license
- A strong sense of curiosity and a natural investigative mindset.
- High self-motivation and the initiative to seek out investigations and prioritize tasks beyond assigned incoming complaint work.
- Willingness to learn, adapt, and build technical expertise in state motor carrier statutes and regulatory enforcement.
- Ability to handle complex, multi-faceted investigative cases with discretion and legal accuracy.
Preferences
- Prior experience in investigative work, compliance auditing, or motor carrier regulation enforcement.
- Strong communication, conflict resolution, and record-keeping skills.
- Demonstrated ability to deliver professional outreach, training, or public presentation to industry stakeholders.
Why You Should Join Our Team
A Mission That Matters – At UDOT, our mission is to “Enhance quality of life through transportation." We help the traveling public get where they want, when they want, as safely as possible. By joining our team, you contribute to the framework of Good Health, Connected Communities, Better Mobility, and a Strong Economy for all of Utah.
Our Culture and Values – We aren't just a state agency; we are a team built on an internal culture of Trust, Teamwork, and Flexibility. We live by the values of Respect, Integrity, and Caring. If these values resonate with you, you will find a home here!
The Agency
For more information on the Utah Department of Transportation, click
hereBenefits at a Glance
- Exceptional Health Coverage: We offer some of the most competitive medical premiums in the industry, including comprehensive family plans with very low out-of-pocket costs and HSA options.
- Retirement Choice: Flexibility between a 10% employer-paid 401(k) (no match required) or a Pension/401(k) Hybrid plan.
- Generous Paid Time Off: 12 paid holidays per year plus 8 hours of combined leave (4 annual and 4 sick) accrued each pay period.
- Dental & Vision: Multiple high-quality plan options to fit your needs.
EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.
