Job Description

Posting number: CRT-2026-226638-KW

Department: Culture Rec & Tourism-Tourism

Job classification: TOURISM INFORMATION COUNSELOR 1

Posting type: Open

Categories: Administration, Administrative Assistant, Clerical & Data Entry, Recreation, Education, Miscellaneous, Visitor and Convention Bureau, Customer Service, Marketing, Research, Business, Communications, Hospitality and Tourism, Office and Administrative Support

Summary

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This is a part-time position located at the Pearl River Welcome Center in Pearl River, LA.

The Louisiana Office of Tourism’s vision is to market and promote the brand of Feed Your Soul, showcasing Louisiana as a travel destination, increasing revenue generated by the tourism industry, and contributing to the economic impact of tourism in all 64 parishes.

The Office of Tourism partners with tourism professionals and industry stakeholders in the private and public sectors to extend and enhance their efforts to reach domestic and international consumers and the travel trade.

Examples of duties

No training or experience required.

Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Supplemental information

Job Duties:

• Meets and greets the general traveling public, welcoming them to Louisiana.
• Provides general and detailed information (including directions) on attractions, tours, restaurants, parks, museums, events, and other places of interest to visitors of Louisiana.
• Offers and distributes maps and brochures to visitors and makes sure all brochure racks are well stocked.
• Works with other travel counselors and supervisors to secure reliable information on current activities, festivals, attractions, lodging, restaurants, and other tourism-related businesses, and to generally increase knowledge of the state.
• Works with other travel counselors and the supervisor to continually compile, file, and update reference materials, and utilizes the internet responsibly in order to increase the resources available to find answers to visitors’ unusual questions.
• Attends and participates in job safety training, position and center-specific training, and other courses that may be required or recommended, including but not limited to: customer service, harassment, bloodborne pathogens, and driver safety.

Other important Information:

• Must demonstrate and utilize advanced computer skills and knowledge of a wide range of general and proprietary software, Office Suite, Outlook (word processing, spreadsheet, electronic mail, and others), and usage of a wide variety of online forms and internet portals. Must demonstrate and exemplify responsible usage of the internet.
• Must be able to lift 30 lbs.
• Responsible and dependable.
• Good customer service skills.

Position-Specific Details:

• Appointment Type: This position will be filled as a part-time Classified WAE, limited to 1,245 working hours in a 12 month period. **Starting Hourly Pay varies, depending on experience.**
• Location: This position is located at the Pearl River Welcome Center in Pearl River, LA.
• Work Schedule: Must be flexible to work Weekends and Holidays.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

The Office of the Lieutenant Governor and the Department of Culture, Recreation and Tourism are participants in the E-Verify system for identification and employment eligibility purposes.

Louisiana as a State, is a Model Employer for People with Disabilities.

For further information about this vacancy, contact:

Katelyn Wale

Department of Culture, Recreation & Tourism

1051 North 3rd Street

Baton Rouge, LA 70802

Fax: 225-342-7928

kwale@crt.la.gov