Flight Centre Travel Group

Touring Sales Consultant - Broadbeach, QLD

Flight Centre Travel Group  •  State of Queensland, AU (Onsite)  •  17 hours ago
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Job Description

Explore the world while helping customers create unforgettable travel experiences.
As a Touring Sales Consultant, you'll join one of Australasia's leading touring businesses, transforming travel dreams into reality through exceptional Fly, Stay & Tour holiday packages.
This is a sales-focused opportunity designed for high performers who thrive on building relationships, uncovering customer needs, and delivering outstanding results. With a dedicated Aftersales Team managing post-sale bookings, you'll be empowered to focus on what you do best, converting enquiries into bookings, creating excitement, and exceeding sales targets. If you're passionate about travel, love achieving results, and enjoy working in a fast-paced environment, this could be the perfect opportunity for you.✨

What you'll be doing...

  • Convert inbound travel enquiries into confirmed Fly, Stay & Tour holiday bookings
  • Build strong customer relationships and deliver exceptional service throughout the sales journey
  • Identify customer needs and recommend tailored travel solutions that maximise sales opportunities
  • Confidently overcome objections and close sales while achieving and exceeding individual targets
  • Maintain accurate customer records and documentation with a high level of attention to detail
  • Manage multiple enquiries and priorities in a fast-paced environment while maintaining quality standards
  • Collaborate with colleagues and support teams to ensure a seamless customer experience
  • Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Who you are...

A MUST:

  • Previous travel industry sales experience with a proven track record of achieving and exceeding sales targets
  • Strong sales and closing skills, including the ability to identify customer needs, influence decisions, and ask for the sale
  • Passion for delivering exceptional customer service and creating memorable travel experiences
  • Excellent verbal and written communication skills with the ability to build meaningful customer relationships
  • High attention to detail and the ability to consistently produce accurate work
  • Strong time management, organisational, and multitasking skills
  • Demonstrated ability to thrive in a fast-paced environment while adapting to changing priorities
  • Positive, solutions-focused mindset with strong accountability, problem-solving skills, and confidence using multiple systems and technology platforms

Your awesome extras...

📚 Ongoing skills development

🚀 Catapult your career across a network of brands and businesses in an evolving industry

✈️ Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program

👩‍⚕️ Access to industry leading health and well - being programs and financial advisors

🌴 Set up shop in a swanky beachfront office in Broadbeach

💃🏿 Enjoy social events to promote networking, celebration of wins, and sometimes just for fun!

👐🏻 Take volunteer leave as part of giving back to the local community

Ready to Start Your Journey? If you’re excited to kickstart your career in the travel industry, we want to hear from you! Apply now and let’s embark on this adventure together!

Explore the world and make a difference—one customer at a time!

#LI-KP1#IGNT#LI-Onsite

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

Flight Centre Travel Group

About Flight Centre Travel Group

Flight Centre Travel Group (FCTG) is one of the world’s largest travel companies, employing 15,000 like-minded individuals – known as ‘Flighties’.

Our story dates to 1973, when founder Graham Turner (aka “Skroo") and friend Geoff “Spy” Lomas buy a double-decker bus and take off on their first tour around Spain, Portugal and Morrocco, 3 years later forming the first business, Top Deck. After flight deregulations in the 80s our first retail "Flight Centre" stores opened in Australia in 1982, London in 1984, and NZ in 1987.

1987 was also the year we held our first “Global Gathering” awards event celebrating our amazing people, a tradition that continues to this day.

And in 2025 we launched our very first loyalty program, World360 Rewards! Our Australian customers now able to earn and redeem points across Flight Centre, Travel Associates, and Cruiseabout.

We’re in our 40s now and a lot has changed! With global headquarters in Brisbane, Australia, our company owned leisure and corporate travel businesses span three major regions: APAC, The Americas and EMEA.

Our flagship corporate travel management brand, FCM, extends our reach even further through a network covering over 100 countries via both company-owned operations and independent licensees.

With 30 brands across our global footprint, our team spans from customer-facing to internal support roles. The opportunities just as diverse – from a Travel Consultant at Flight Centre or Envoyage, to a Machine Learning Scientist in one of our tech pillars.

Together, we live and breathe our number one philosophy, Our People, driven by our purpose ‘To open up the world for those who want to see’.

Our values are simple and powerful - Ownership, Egalitarianism and Irreverence.

We support our people with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom. 

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
South Brisbane, AU
Year Founded
Unknown
Website
fctgl.com
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