Happy Travels Australia

Tour Operations Assistant Internship

Happy Travels Australia  •  Byron Bay, AU (Onsite)  •  2 months ago
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Job Description

🌍 Tour Operations Assistant Internship – Youth Adventure Travel

Location: Australia (Byron Bay NSW)

Type: Internship (3–6 months) – Flexible hours

Start Dates: 1st October, 1st February, 1st August

Reports to: General Manager / Logistics Manager

Compensation: Travel perks, industry experience, and access to free/discounted tours

🚀 Kickstart Your Travel Career with Happy Travels!

Are you passionate about travel and keen to break into the tourism industry?

Want to get hands-on experience with one of Australia’s leading youth adventure travel agencies?

Join Happy Travels as a Tour Operations Assistant Intern and gain real-world experience in product management, supplier relations, marketing campaigns, and more – all while working on exciting projects that shape the future of youth travel.

🧭 About the Internship

In this dynamic, fast-paced internship, you’ll work closely with our General Manager / Logistics Manager, who has 20 years of industry experience & knowledge to help manage our global product range, build relationships with awesome travel suppliers, and support the rollout of new international travel campaigns. You’ll be part of a small, high-energy team that loves adventure, creativity, and getting things done.

🛠️ What You’ll Be Doing

  • Confirm all bookings and allocations for set dates with external operators.
  • Manage and set up tour group chats on WhatsApp
  • Screen incoming invoices and colorate to rates & tours before passing to accounts
  • Manage incoming inquiries from agents.
  • Data entry and reporting on tour specifications.
  • Manage allocation deadlines with third-party operators.
  • Maintain good working relationships with external travel partners.
  • Control reservations inbox, ensuring all customer details are correct.
  • Manage each tour and support current tour departures.
  • Meet & Greet groups in Byron Bay and host them during one of the activities.

👀 Who We’re Looking For

  • A travel lover with a passion for youth adventure, backpacking, or cultural exploration
  • Strong attention to detail and solid organisational skills
  • Comfortable with spreadsheets, websites, or admin systems (we’ll show you the ropes)
  • Great communicator - both written and verbal
  • Self-motivated, enthusiastic, and keen to learn
  • A marketing, tourism, business, or communications student (or recent grad)

🎒 What You’ll Get

  • Experience the tour product itself - before you start (free of charge)
  • Hands-on experience in the travel industry with real responsibility from Day 1
  • A supportive team environment with training and mentoring from the Logistics & General Manager
  • Access to famils, free trips, and heavily discounted tours through our travel partners
  • A glowing reference and professional experience that looks amazing on your resume

📩 How to Apply

Send your CV and a short intro email or video to careers@happytravels.com.au with the subject:

Tour Operations Assistant Internship – [Your Name]

Applications will be reviewed on a rolling basis - don’t wait!

This isn’t just an internship - it’s your first step into the travel industry.

Help us shape the next generation of unforgettable adventures.

Let’s get started. ✈️

Happy Travels Australia

About Happy Travels Australia

Happy Travels is Australias fastest growing backpacker & youth travel network with almost 50 branches across Australia and New Zealand.

Happy Travels offers a number of services, including booking tailor made packages to meet specific client needs and demands,qualifications in scuba diving, volunteer programmes, and Job services for travellers for regional and farm work.

We are an independent travel agency and job finding service. In a nutshell, we sell every trip you could possibly want in Australia, Fiji, New Zealand and South East Asia. Our job is to make sure that your trip is 100% tailored to you, so let’s get that bucket-list growing!

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Byron Bay, AU
Year Founded
1998
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