Job Description

Join us at Ventura TRAVEL – a group of specialized travel brands that unleash the adventurer in every person! Japaventura offers authentic, innovative, and sustainable travel experiences in Japan. We want our customers to enjoy the beauty of the country while living unique and unforgettable adventures.

Do you want to share your passion for Japan with our customers? Are you a responsible, reliable person with ample energy? Would you like to travel through Japan, make unique experiences, and work for a company that has strong core values?

As our Tour Guide for Japaventura, you will accompany our clients in their dream of discovering Japan as well as making their trip an unforgettable lifetime experience! You will join our team of passionate Tour Conductors and report directly to the Executive Director of Japaventura.

Your main responsibilities will be

As a guide, you’ll lead small groups (4–12 travelers) on 2–3 week tours across Japan.

Your main duties are:

• Lead and Inspire: Be the leader of your group, offering clear information about each destination, sharing your enthusiasm for Japan’s fascinating culture, and creating joyful, memorable experiences for travelers.
• Plan and Prepare: Be well-organized, know your daily itinerary, and ensure everything runs smoothly. Always be ready with a Plan B to adapt tounexpected situations.
  Participate in training sessions and pre-tour briefings to stay fully prepared.
• Support and Communicate: Assist travelers with their questions and provide excellent customer service, even in challenging situations.
• Ensure Safety and Quality: Prioritize traveler safety and ensure our partners meet our quality, safety, and sustainability standards.
• Handle Emergencies: Respond to challenges effectively, staying calm under stress and following established procedures.

The basics you bring along

We’re looking for someone with:

• Passion & Knowledge A love for Japan’s culture, people, and history, combined with a deep understanding of its traditions, daily life, and current events.
• Language Skills Advanced German (C1) for client communication and good Japanese (B2) to support tour operations.
• Experience You’re currently living in Japan or have lived here for at least one year, ensuring a deep, personal connection to the country.
• Personal Qualities Organized, reliable, motivated, and solution-oriented under pressure.
• Team Skills Cooperative and communicative, with a positive and professional demeanor.

Bonus Skills and Traits

You’ll impress us even more if you:

• Have strong English communication skills.
• Are open, cheerful, and naturally charismatic.
• Treat clients like friends, going above and beyond to create a meaningful experience.
• Value sustainable, local, and authentic travel.
• Have prior experience in tourism or as a guide.

What we offer

We value our team and strive to help you grow and succeed. Here's what you can expect:

• Training and Development A comprehensive program to help you lead tours effectively, including a one-week shadowing program with an experienced guide.
• Competitive Compensation A salary with a performance-based bonus system.
• Extra Earnings Opportunities to take on occasional tasks, such as handling unforeseen situations.
• Career Growth Opportunities to advance into roles in the company.
• A Global Team Work in a friendly, international environment with colleagues around the world.

Confidentiality & Diversity

Applications at Ventura TRAVEL are treated with strict confidentiality. We use a professional HR-Software that only grants access to your applications to HR, the Recruiting Manager, and the interviewers.

It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.