Hilton Grand Vacations

Tour Guide Action Line I

Hilton Grand Vacations  •  Sedona, AZ (Onsite)  •  2 hours ago
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Job Description

What You'll Do

  • Apply Company presentation products and concepts during discussions with clients while touring resort locations
  • Present vacation ownership product information accurately to clients as provided on the approved Company’s fact sheet
  • Maintain effective communication with clients and provide follow up to ensure customer happiness by using various forms of positive communication (ie: email, telephone, and written correspondence)
  • Participate in department meetings for key information on HGV products and related updates
  • Promote a positive work environment and adhere to Company core values and policies
  • Perform other reasonable duties as assigned by Management based upon business needs

What You'll Bring:

  • 1+ year(s) of proven sales experience
  • Working independently as well as in a team environment to meet performance metrics associated with the position
  • Ability to resolve complex customer service issues and adapt to changes in a fast-paced environment
  • Obtain an Arizona Real Estate license within the first 3 months of employment
  • Successful completion of all required real estate coursework and obtaining a real estate license are inclusive, measurable conditions of employment
  • Ability to work a flexible work schedule including nights, weekends, and holidays

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • 2+ years of sales experience with the ability to close high-end sales
  • BA/BS Bachelors Degree

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Hilton Grand Vacations

About Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Orlando, FL
Year Founded
1992
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