Pernod Ricard

Tour Guide

Pernod Ricard  •  $23/hr  •  United States (Onsite)  •  7 hours ago
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Job Description

Where Conviviality is at work.

North American Distillers is a global brand company within Pernod Ricard’s Gold Brand Unit, the Group’s Aged Spirits & Champagne division. As the steward of a leading portfolio of American whiskey brands including Jefferson’s,Skrewball, Rabbit Hole, TX, and Smooth Ambler, weleverageour global capabilities and deepexpertiseto accelerate growth and champion the craftsmanship and diversity of American whiskey.

Working atNorth American Distillersis all about igniting conviviality in all that we do. Derived from the French word,convivialité…it means human connection, authenticity, friendly, and jovial. Conviviality is energy and spirit with a splash of je nesaisquoi and is a core philosophy around how we live and work at Pernod Ricard

Guided by our 4 core values: (1) grounded in the real; (2) fiercely authentic; (3) passion for challenge; and (4) connected beyond borders; we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making new friends every day, and realizing our potential as people and as a business! 

The range for this role, based inKentucky, is $18.50 to $23.00 hourly.

The Tour Guide acts as the face of Rabbit Hole Distillery, providing a memorable and educational experience for distillery guests in an active production facility.

Roles & Responsibilities:

  • Hosting premium and high-level tours & tastings and conducting brand education for sales/marketing purposes
  • Possess and masterfully convey a full understanding of Rabbit Hole Distillery’s bourbon products and bourbon-making process
  • Lead daily distillery tours and bourbon tastings. This includes special events at The Overlook Bar. Providing an optimal customer service experience for guests
  • Assist visitors in their selection of merchandise and be an influential factor in their choice of bourbon

Skills & Requirements:

  • Strong organization, time management, and strategic planning skills
  • Outstanding oral and written communication skills
  • Strong interpersonal skills to connect and build rapport with empathy and understanding
  • Ability to be flexible, improvise, and adapt
  • Ability to speak and interact with guests for a minimum of four hours a day
  • Knowledge of safety protocols
  • Knowledge of bar/kitchen operations
  • Knowledge of brand and distilling
  • Knowledge of Microsoft Office (e.g., outlook, teams, excel)
  • Knowledge of event scheduling software (e.g., AnyRoad)
  • Knowledge of billing software (e.g., Shopify)
  • Willingness to work evenings and weekends

Education & Experience:

  • High school diploma, bachelors in relevant field (e.g., hospitality business, communications, marketing) preferred
  • Must be at least 21 years of age

When you joinNorth American Distillers, you are part of thePernod Ricardfamily.You’llexperience a workplace that is rich in heritage, driven by our iconic brands and a long-standing commitment to sustainability, safety, and giving back to the people and communities where we work. We know that happiness at work starts with that feeling of belonging you get from an inclusive culture where being uniquely youiscelebrated. Our values are lived, they drive our behaviors, andit’swhat bringsourculture to life

Our work philosophy celebrates the magic of human connection with the flexibility needed to provide one's most meaningful contribution. We offer employees great benefits andperksto toast to a life filled with support. Check out PRUSABenefits.comfor details. 

This recruitment process uses artificial intelligence (AI) tools tomatch applicant skills with role requirements and qualifications.

NorthAmericanDistillersis an Equal Opportunity Employer. It employs qualified individuals based solely on ability, training, and experience, and does not and will not, discriminate for or against any employee or applicant for employment or promotion based upon actual or perceived race, color, religion, sex, age, disability, national origin, citizenship, marital status, sexual orientation, gender identity, genetic information, military service or any other classification protected by law. Offers will be subject to United States local terms.

NADLis committed to the full inclusion of all qualified individuals. As part of this commitment, Pernod Ricard USA will ensure that persons with disabilities areprovidedreasonable accommodations for thehiring process. To request reasonable accommodation during the application process, contact us at PR_NA_TalentAcquisition@pernod-ricard.com

Job Posting End Date:

Target Hire Date

2026-06-15

Target End Date

Pernod Ricard

About Pernod Ricard

Pernod Ricard is a convivial, responsible and successful global wine and spirits group and the #1 premium spirits organisation in the world. The Group represents 240 premium brands available in more than 160 countries. We are 18,500 exceptionally talented people worldwide with our own salesforce in 73 countries.

Our portfolio is one of the most comprehensive in the market with every major category of wine and spirits, providing Pernod Ricard with a unique competitive advantage. To keep growing our business, transforming our industry and making a positive impact on the world, we believe in the power of human connection. Creating ‘convivialité’ is our business and our raison d’être.

As ‘créateurs de convivialité’, our purpose is to turn every social interaction into a genuine, friendly and responsible experience of sharing. We believe there can be no convivialité with excess and strive to be sustainable and responsible at every step, from grain to glass.

You must be of legal drinking age to follow and only share with others of age. Enjoy our brands responsibly.

UGC policy: https://bit.ly/41XEYbx

Industry
Food & Beverage
Company Size
10,000+ employees
Headquarters
Paris, FR
Year Founded
Unknown
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