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At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.
Total Rewards Partner – Asia Pacific
The Regional Total Rewards Partner serves as the primary Total Rewards subject matter expert for the Asia Pacific region, partnering with HR leaders, Business Partners, Payroll, HR Operations, Finance, external consultants, vendors, and the Total Rewards organization to deliver competitive, compliant, and effective compensation and benefits programs.
This role acts as the bridge between global Total Rewards strategy and regional market needs, ensuring compensation and benefits programs are implemented consistently while aligning with local regulations, market practices, and business objectives.
The Regional Total Rewards Partner provides strategic consultation, governance, market intelligence, and operational leadership across multiple countries within the region.
The role is responsible for influencing Total Rewards decisions, advising stakeholders on compensation and benefits matters, identifying market trends, and ensuring regional programs support business growth and talent strategies.
What You’ll Do:
Regional Total Rewards Consulting & Partnership
Serve as the primary Total Rewards advisor for HR leaders, People Business Partners, managers, and business leaders across the region.
Partner closely with regional HR, Payroll, HR Operations, Finance, and Legal teams to ensure effective delivery of compensation and benefits programs.
Act as the regional liaison between local stakeholders and Global Total Rewards.
Provide consultation and recommendations on compensation, benefits, and broader Total Rewards matters.
Build strong relationships with external consultants, survey providers, brokers, and benefit vendors.
Monitor market trends and emerging Total Rewards practices and provide recommendations to support business and talent objectives.
Compensation
Lead regional execution of compensation programs and processes, including annual salary reviews, promotions, market adjustments, equity awards and the annual incentive program.
Consult on job evaluations, leveling, market pricing, and compensation recommendations.
Conduct competitive market analyses and benchmarking to ensure pay programs remain market-aligned.
Support compensation governance, pay equity reviews, and compliance initiatives.
Partner with HR leaders and managers to ensure consistent application of compensation policies and practices.
Analyze compensation outcomes and workforce data to identify trends and opportunities.
Benefits
Serve as the regional lead for benefits administration, governance, and program effectiveness.
Partner with local HR teams, consultants, brokers, and vendors to support regional benefits programs.
Assist with renewals, market reviews, vendor evaluations, and program enhancements.
Ensure alignment between global benefits strategy and local market requirements.
Support employee communications and education related to benefit programs.
Governance, Compliance & Operations
Monitor local regulatory requirements and partner with Payroll, Legal, and external advisors to ensure ongoing compliance.
Support audits, reporting, documentation, and governance activities.
Partner with HR Operations and Payroll teams to ensure accurate administration and execution of Total Rewards programs.
Drive process improvements and operational efficiencies across compensation and benefits activities.
Support mergers, acquisitions, integrations, and organizational changes impacting Total Rewards programs.
You’ll Bring
Required
Bachelor's degree in Human Resources, Business, Finance, Economics, or related field.
5–8+ years of progressive experience in Compensation, Benefits, or Total Rewards.
Experience supporting multiple countries within Asia Pacific Region
Strong knowledge of compensation practices, market benchmarking, and salary administration.
Familiarity with regional benefits practices and statutory requirements.
Experience partnering with HR, Payroll, Shared Services, and external vendors.
Strong analytical, project management, and stakeholder management skills.
Advanced data analysis and reporting skills.
Experience with Workday and compensation survey platforms.
Excellent communication and consulting capabilities.
Preferred
Experience in a multinational technology or SaaS organisation.
CCP, GRP, CEBS, or equivalent Total Rewards certification.
Please note that Genesys will not accept resumes from agencies at this time.
To be eligible to apply for this role you must be legally permitted to work in Australia.
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Working at Genesys
Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.
What Happens After You Apply
After you apply, here's what you can typically expect:
Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.
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About Genesys:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com
You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
