Quantrics Enterprises Inc.

Total Rewards Manager

Quantrics Enterprises Inc.  •  Taytay, PH / Rizal, PH (Onsite)  •  4 months ago
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Job Description

The Strategic Compensation Manager / Total Rewards Manager is responsible for designing, implementing, and managing compensation strategies that align with the organization’s business goals, talent strategy, and market competitiveness. This role ensures that compensation programs support employee engagement, retention, and performance, while maintaining compliance with legal and regulatory requirements.

SPECIFIC DUTIES AND RESPONSIBILITIES

Strategic Planning & Design

  • Develop and refine compensation philosophy and strategy in alignment with organizational objectives.
  • Lead market benchmarking and compensation surveys to ensure competitive pay practices.
  • Design and implement salary structures, incentive plans, and executive compensation programs.

Program Management

  • Oversee annual compensation cycles including merit increases, bonuses, and equity awards.
  • Manage job evaluation processes and maintain internal equity across roles and departments.
  • Collaborate with HR Business Partners and Talent Acquisition to support compensation decisions.

Analytics & Reporting

  • Analyze compensation data and trends to provide insights and recommendations to leadership.
  • Prepare reports and dashboards for senior management on compensation metrics and effectiveness.
  • Monitor pay equity and conduct regular audits to ensure fairness and compliance.

Governance & Compliance

  • Ensure compensation programs comply with local labor laws, tax regulations, and global standards.
  • Support internal and external audits related to compensation.
  • Maintain documentation and policies related to compensation governance.

Stakeholder Engagement

  • Partner with Finance, Legal, and senior leadership to align compensation with budget and risk management.
  • Educate managers and employees on compensation philosophy and practices.
  • Serve as a subject matter expert on compensation-related matters.

COMPETENCIES

Core Competencies (Must-have Competencies)

  • Technical Competency: Knowledge of Compensation programs development, design practices and administration.
  • Technical Competency: Design strategic compensation proposal and solutions.

Complementary Competencies (Good-to-have Competencies)

  • Client Management: Build cross functional relationships and influence across levels and functions
  • Problem Resolution: Problem resolution thru creativity and effective compensation proposal and solutions.
  • Communication Skills: Excellent verbal and written communication skills

QUALIFICATIONS

Educational Qualification/s

  • Educational Background: Bachelor Degree in Psychology or allied degree.
  • Work Experience: total of 10 years experience in HR/C&B and 5 years experience on the same level.

Professional Qualification/s

  • Certified Compensation Professional or other related professional accreditation is a plus

Work Conditions

  • Previous experience working on a BPO Industry wherein shifting schedule are being observed.
Quantrics Enterprises Inc.

About Quantrics Enterprises Inc.

In the Philippines, Quantrics by NQX is redefining customer experience by bringing together the expertise of a global leader and the passion of world-class Filipino talent. With roots in Canada and a strong hub in the Philippines, we are part of NQX’s 10,000-strong team that powers over 20 million customer interactions every year across more than 120 call types.

At Quantrics by NQX, we don’t just handle interactions, we create meaningful connections that inspire trust, strengthen relationships, and build a more connected world.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Taytay, PH
Year Founded
2016
Website
quantrics.com
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