JOB SUMMARY

Assists the full-time TORUS Business Analyst
in eliciting, analyzing, specifying, and validating business needs of
stakeholders. Interviews stakeholders, gathers and compiles user requirements.
Applies proven communication, analytical, and problem-solving skills to help
the organization make sound technology decisions. Proactively collaborates with
Business Technology Partners to identify new technologies that optimize
business processes. Plays a supporting role in ensuring the Information
Technology Division understands business requirements. This is a temporary
contract engagement to provide dedicated business analysis services for defined
projects and initiatives.

MINIMUM
QUALIFICATIONS

Bachelor’s degree from an accredited college
or university in Business Administration, Computer Science, Finance,
Information Systems, or other closely related field, plus four (4) years of
related experience.

OR an equivalent combination of related
education and experience.

Demonstrated ability to create technical
user stories and requirements documentation.

Due to the nature of this position, the
selected contractor must pass a required pre-engagement background check and
subsequent mandatory background checks in accordance with current County policy
requirements.

ESSENTIAL
FUNCTIONS

The following duties and
responsibilities are intended to be representative of the work performed by the
contractor in this position and are not all-inclusive. The omission of specific
duties and responsibilities will not preclude them from the position.

Contractors must be prepared
to demonstrate the ability to perform the essential functions of the
engagement.

·
Collaborates with project sponsors to determine project scope
and vision.

·
Clearly identifies project stakeholders and establishes user
classes, and characteristics.

·
Gathers user requirements via interviews, workshops,
questionnaires, surveys, site visits, workflow storyboards, use cases,
scenarios, and other methods.

·
Identifies, establishes, and documents scope and parameters
of requirements analysis on a project-by-project basis to define project
impact, outcome criteria, and metrics.

·
Understands and coordinates Agile processes including sprint
planning, backlog grooming, and retrospectives.

·
Creates User Stories used by the development team to create
software.

·
Works with stakeholders and project team to prioritize
collected requirements.

·
Evaluates the effectiveness and efficiency of existing
requirements-gathering processes and develops strategies for enhancing or
further leveraging these processes.

·
Assists in conducting research on software and hardware
products to meet agreed-upon requirements and support purchasing efforts.

·
Participates in the QA of purchased solutions to ensure
features and functions have been enabled and optimized.

·
Participates in the selection of requirements documentation
software solutions as needed.

·
Analyzes and verifies technical requirements for
completeness, consistency, comprehensibility, feasibility, and conformity to
standards.

·
Develops and utilizes standard templates to write
requirements specifications accurately and concisely.

·
Translates conceptual user requirements into functional
requirements in a clear manner that is comprehensible to developers/project
team.

·
Develops prototypes of interfaces and attributes based on
user requirements as needed.

·
Creates process models, specifications, diagrams, and charts
to provide direction to developers and/or the project team.

·
Develops and conducts peer reviews of business requirements
to ensure that requirement specifications are correctly interpreted.

·
Assists with the interpretation of user requirements into
feasible options and communicates options back to stakeholders.

·
Manages and tracks the status of requirements throughout the
project lifecycle; enforces and redefines as necessary.

·
Communicates changes, enhancements, and modifications of
business requirements to project managers, sponsors, and other stakeholders.

·
Supports knowledge transfer and documentation efforts as
directed by the TORUS Business Analyst.

·
Follows all applicable Salt Lake County policies, guidelines,
and information security standards.

KNOWLEDGE, SKILLS
AND ABILITIES (KSA)

Knowledge of:

·
Agile and Scrum processes

·
Core business process and operations; or demonstrated ability
to learn the same

·
Business and technical requirements analysis, elicitation,
modeling, verification, and methodology development

·
Design, development, and implementation of software and
hardware solutions, systems, or products

·
Project management and project management software skills,
including planning, organizing, and managing resources

·
Application development and software development life cycle
concepts

Skills and
Abilities to:

·
Communicate effectively both verbally and in writing

·
Create systematic and consistent requirements in the form of
User Stories in both technical and user-friendly language

·
Apply exceptional analytical and statistical skills to
systems issues and products as required

·
Exercise independent judgment and take action

·
Creatively problem solve using analytical and mathematical
skills

·
Develop effective interpersonal relationships

·
Be logical and efficient, with keen attention to detail

·
Be highly self-motivated and self-directed

·
Organize workloads and prioritize tasks to adhere to
deadlines

·
Demonstrate strong customer service orientation with elected
offices, county departments, and IT team

·
Work in a team-oriented, collaborative environment

WORKING CONDITIONS
AND PHYSICAL REQUIREMENTS

Work
duties are typically performed in a general office setting or remotely, as
coordinated with the TORUS Business Analyst. Work schedule will be coordinated
with the
Full-Time
TORUS Business Analyst.
Occasional availability outside standard business hours may be required to
support project deadlines or system deployments. This is a temporary contract
position and does not include county employee benefits.