Job Description

Join a company that’s growing, thriving, and built for long term success!

Q2 Artificial Lift Services (Q2 ALS) is a trusted, industry leading artificial lift company with 55+ in-house repair and service facilities across the U.S. and Canada. Our operations are supported by a world-class manufacturing, API & ISO Certified standards, and patented, top tier products engineered for exceptional performance. We provide stable careers, hands on training, and clear opportunities for growth. Our facilities are clean, organized, and fully equipped—offering a professional, modern environment designed to help you build your career.

Position Summary

The Tool Room Lead is responsible for leading CNC machining operations by programming, setting up, and operating mills and lathes to produce high-quality components that meet customer and quality requirements. This role ensures efficient production through technical expertise in machining, tooling, CAD/CAM programming, troubleshooting, and process improvement while maintaining compliance with safety standards and API Q1/ISO 9001 quality management requirements.

Basic Employee Responsibilities

Every Q2 Artificial Lift Services employee is expected to conduct themselves in a professional manner.

• Leading by example by following established Quality, Health and Safety policies & procedures.
• Showing respect and pride for facilities and equipment.
• Being responsible – on time for work and taking breaks during designated times.
• Carrying out other tasks from time to time as assigned by a supervisor or request for assistance as needed.
• Manage client relationships, driving sales growth, and providing technical support for downhole pump products and services.
• Ensure customer satisfaction through proactive communication, problem-solving, and delivering tailored solutions that meet operational needs.

Position Specific Responsibilities

• Plan machining by studying job packets, routings and notes, blueprints, materials, specifications, reference planes and orientations, locations of surfaces, and machining parameters; interpreting geometric dimensions and tolerances (GD&T).
• Program mills and/or lathes using CAD/CAM software and/or entering program G/M-code, including zero and reference points; setting tool registers, offsets, compensation, and conditional switches; calculating requirements, including basic math, geometry, and trigonometry; proving part programs; organizing and maintaining updated programs.
• Set up mills and/or lathes by selecting, installing, indicating, and adjusting require work-holding, tools, fixturing, tool holders, attachments, indexers, and stops.
• Verify settings by measuring first piece and submitting for first piece approval. Performs sampling measurements during production run per ISO procedure frequencies.
• Maintaining specifications by observing machine cycles; taking measurements; troubleshooting, adjusting, and reprogramming; monitoring and replacing tools; adhering to quality procedures.
• Achieve mill setup and run times and report any difficulties to shop lead.
• Maintain open communications by documenting actions, irregularities and attentive needs and by completing production and quality paperwork, setting up and/or maintaining organized setup note system.
• Maintain safe, clean and organized working conditions by adhering to safety and housekeeping procedures.
• Maintain equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; reporting repairs requiring service to shop supervisor; keeping equipment clean.
• Support and participate in the organization’s Continual Improvement Program to conform to API Q1/ISO 9001:2015 requirements by complying with the Quality Policy and procedures and meeting QMS objectives.
• Understand the implications of not conforming to QMS requirements.
• Other duties as assigned.

Required Minimum Qualifications

• High school diploma/GED required.
• Five (5) years of experience in a manufacturing environment preferred.
• Experience working in an API Q1/ISO 9001:2015 environment a plus.
• Machine operation.
• Use of measurement equipment.
• Tooling applications.
• Programming editing and programming.
• G-code/M-code, CAD/CAM software.
• Functional and technical skills.
• Conceptual skills.
• Process improvement.
• Blueprint reading and geometrical dimensioning and tolerances.
• Basic math skills.
• Mill experience preferred
• Manual mill or lathe operation preferred
• Previous tool and dye experience preferred

Physical Demands

• Reasonable accommodations are made to enable individuals with disabilities to perform essential job functions.
• Sitting, bending, standing, walking, 8-10 hours per day.
• Able to lift 55 lbs.
• Must comply with any safety or PPE requirements.
• Exposure to production environment.

We do not accept calls/inquiries from agencies.

While we thank all applicants for applying, we will contact only those selected for an interview.