Job Description

This position is responsible for taking care of customers in the Power Shop by helping recommend equipment and tools, organizing parts within the shop, and supporting smooth day-to-day operations. Training will be provided for equipment recommendations and product knowledge. What You’ll Do • Assist customers with questions, equipment, and product recommendations • Process customer transactions and service paperwork • Receive and document equipment brought in for repair or maintenance • Organize parts, tools, and equipment within the shop • Communicate with customers regarding service updates and equipment availability • Maintain a clean, safe, and organized work area • Work closely with technicians and store teams to support daily operations Requirements • Strong customer service and communication skills • Comfortable using computers and point-of-sale systems • Organized, dependable, and team-oriented • Ability to multitask in a fast-paced environment • Willingness to learn about tools and equipment Preferred Qualifications • Previous retail, customer service, or construction supply experience • Familiarity with power tools, equipment, or small engines