Job Description

The Tony's Busser position involves a combination of bussing and food running while ensuring an
exceptional guest experience. The Busser is responsible for setting up and clearing tables, stocking all service stations, and assisting Food Servers and Bartenders with service and table maintenance. The Busser must maintain a professional, polished demeanor, anticipate guest needs, and work closely with the service team to uphold the venue's standards of excellence.

Essential Functions:
1. Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
2. Perform responsibilities in accordance with all Company standards, policies, and procedures.
3. Maintain in-depth knowledge of all food and beverage offerings to be able to explain the menu to guests with confidence and make recommendations.
4. Follow the steps of service as outlined by the department on a consistent basis.
5. Deliver food and beverages promptly, ensuring correct orders and presentation.
6. Clear tables and bars of dirty dishes and glassware following the prescribed method.
7. Provide attentive, friendly, and personalized service throughout the dining experience.
8. Maintain an organized and clean work area, including the dining room, back bar, and service stations.
9. Anticipate guest needs and address any concerns or requests in a timely manner.
10. Communicate effectively with kitchen staff to ensure smooth service and accurate orders.
11. Adhere to all health, safety, and sanitation standards.
12. Assist with setting up and breaking down the dining area as assigned.
13. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. Duties and responsibilities can be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.

Qualifications