Job Description

Open to the Public

Full-Time

10/13/26-OUF

Days and Shifts: M-F 8a-5p

Wage: $42.83

Eligible Employer for Public Student Loan Forgiveness as a non-profit

SCIT recognizes that work-life balance is essential in day to day operations. Our Flexible Schedule and Telework options for employees make it possible to balance the needs of your family while still being on track at work. Flexible Schedule and Telework options are based on the departments need. The Tribe is a community based organization and we understand your family life is important, it’s important to us too.

Here are some of the benefits our team members get working for the Tribe: 16 Paid Holidays off include: New Year’s Day, M.L. King Jr. Day, President's Day, Easter Monday, Memorial Day, Juneteenth, Independence Day, SCIT National Holiday, Labor Day, Michigan Indian Day, Veteran's Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve. We never miss those special moments with our children, family & friends due to working.

Our paid time off accruals for annual and sick leave are as followed: 0-3 years of service = 2 hours of annual & sick per 40 hours worked; 3-9 years of service = 3 hours of annual & sick per 40 hours worked; 10 years or more of service = 4 hours of annual & sick per 40 hours worked. Plus you get 16 hours of personal time per calendar year (prorated based on your start date, resets every Jan.1). We also have Bereavement, Longevity, Fitness, and maternity/paternity leave.

Full Time employees get Medical, Dental, & Vision insurance. Flex Spending accounts, Teladoc, life insurance, accidental death, Long Term Disability, Aflac, and 401K which SCIT matches up to 4%.

Prescription plan with free fills on most generic brands when using our Cardinal Pharmacy.

Position Summary:

Under the supervision of Medical Director, participate as an essential team leader. Clinic Manager is a leadership role that combines clinical expertise with administrative oversight, ensuring high-quality patient care while managing the day-to-day operations. The Clinic Manager will oversee Medical Assistants and assist with all other clinical matters in Nimkee primary care. Clinic Manager is responsible for overseeing the clinical services, coordinating with interdisciplinary teams, and ensuring that patient care meets or exceeds established standards. This role combines strong clinical expertise with management skills to maintain operational efficiency, build strong teams and ensure a positive work environment.

Essential Duties and Responsibilities:

• Oversee Medical Assistants and assist with all other clinical matters in Nimkee primary care.
• Oversee patient care and clinical operations, coordinate and evaluate resident or patient care, ensuring adherence to clinical standards and safety protocols.
• Manage staffing and schedules, assign and supervise staff, ensuring adequate coverage and maintaining a safe staffing plan.
• Staff development, hire, train, and mentor; conduct performance evaluations and provide feedback.
• Develop, implement, and maintain clinical policies, protocols, and procedures to meet regulatory requirements.
• Participate in grants and budgets planning and management.
• Interdisciplinary collaboration, work with RNs, physicians, social workers, and other healthcare providers to coordinate care.
• Ensure compliance with federal, state, and facility regulations; participate in accreditation surveys.
• Problem-solving and conflict resolution, address patient or staff concerns promptly and effectively.
• Professional development, assist team in stay current with healthcare trends, best practices, and regulatory changes.
• Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.
• Must maintain strict confidentiality and present a positive, professional demeanor and image at all times.
• The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.

Contacts/Purpose of Contacts:

• Direct contact with patients and families to provide care, treatment and counseling.
• Contact with other health professionals, staff, and community resources to exchange information, for collaboration and consultation, and to provide education.
• Contact with outside vendors.

Minimum Qualifications:

• Bachelor’s degree in Nursing
• Registered Nurse or Licensed Practical Nurse
• Registered or Licensed to practice in the State of Michigan with no actions currently pending investigation.
• Five years clinical, direct nursing, and patient care experience.
• Three years of leadership or supervisory experience in healthcare.
• Must be able to pass background check to meet the employment eligibility requirements as they pertain to the position.

Preferred Requirements:

• Master's Degree in Nursing
• Five years of primary care outpatient clinic management experience in a Tribal health clinic.
• Five years of supervisory experience.
• Two years of experience working within a Tribal community.
• Experience with Epic Electronic Health Records (EHR) System.
• Knowledge of Indian Health Services regulations and requirements.
• Program accreditation experience.

License, Certification, or Special Requirements:

• State of Michigan Registered Nurse License.
• Ability to obtain HIPAA Certification, Blood Borne Pathogens Certification, BLS Certification and Safety Training within thirty days of hire.
• Must have proficiency level of Electronic Medical Record understanding and utilization
• Must be BLS/CPR/First Aid certified
• Some Travel Required
• Must maintain a valid driver's license
• Native American preference shall apply to all positions.

Knowledge, Skills, and Abilities:

• Knowledge of applicable federal, state, county and local laws, regulations, and requirements.
• Knowledge of current principles, methods and procedures for the delivery of nursing procedures and quality of care.
• Knowledge of the Managed Care Model including utilization review, clinical pathways and practice guidelines for transitional care and case management.
• Knowledge of patient care charts and patient histories.
• Knowledge of commonly used drugs and pharmacology terminology.
• Knowledge of office functions, procedures, and policies.
• Skill in Electronic Health Records (EHR) Systems.
• Skill in Clinical judgmentand patient safety focused.
• Skill in strong clinical assessment, critical thinking, and organizational skills.
• Skill in Interpersonal communicationwith patients, families, and staff.
• Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, PowerPoint, and EHR.
• Knowledge of Budgets and resource managementfor staffing and operational planning.
• Skills in leadership and team management including hiring, training, scheduling, and performance evaluation.
• Skills in Quality improvement and patient safety knowledge, including data review and compliance with federal/state regulations.
• Skill in Microsoft Office Suite and the ability to quickly learn various software programs intermediate to proficient level.
• Skills in Interdisciplinary collaboration with physicians, pharmacists, social workers, and other healthcare providers.
• Skill in interpersonal, human relations.
• Skill in excellent communication, both verbal and written.
• Ability and willingness to initiate contacts with new people.
• Ability to lead and maintain a multi-discipline team environment.
• Ability to understand health data to inform health programming.
• Ability to understand, gain knowledge and appreciate the Native American culture and customs.
• Ability to comprehend and abide by Tribal, federal and other relevant regulations/codes.
• Ability to communicate effectively both verbally and in writing.
• Ability to establish and maintain professional relationships with individuals of varying social. and cultural backgrounds and with co-workers at all levels.
• Ability to represent organization in a professional manner, building respect and confidence in the community.
• Ability to maintain confidentiality.
• Ability to handle multiple tasks and meet deadlines.
• Ability to carry out instructions furnished in verbal or written format.

Physical Demands:

• Frequent use of hands, wrists, fingers associated with computer equipment.
• Required to sit for extended periods of time.
• Occasionally walk and stand and reach with arms and hands.
• Normal visual acuity, ability to talk and hear.
• Occasionally lift and/or move up to 20 pounds.

Work Environment:

• Medical clinic.
• Exposure to bodily fluids such as blood and saliva and/or the potential for needle sticks and/or skin puncture.
• Latex may be used in the office which can produce allergic reactions.
• Potential contact with chemicals and/or cleaning reagents utilized within the clinic.
• Exposure to unpleasant odors, radiation, blood-borne pathogens, hazardous material and infectious disease.
• Situations occur where surgical masks, safety goggles, gloves and protective face shields are needed.
• Extended hours and irregular shifts may be required.