Job Description

JOB TITLE: TLS Case Manager

REPORTS TO: Field Based Housing Supervisor

SCHEDULE: Monday-Friday (9:00am-5:00pm)

LOCATION Los Angeles, CA / Venice, CA / Santa Monica, CA

STATUS Full-Time, 40 hours/week, Non-Exempt

DRIVER POSITION: Yes [If yes, please reference driving policy]

SALARY RANGE $24.00-$25.00/hr

ABOUT US:

Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs.

SPY is a unique social impact agency that values community collaboration, and a deep commitment to the wellbeing of youth. If you have the skills, passion and collaborative spirit, join our growing team.

ABOUT THE ROLE:

Time-limited Subsidy is a Housing First program focused on providing solutions to unhoused youth by assisting them to move into permanent housing. With the assistance of the Case Manager, transitional aged youth receive services and resources to build life skills that support youth to meet their responsibilities.

WHAT YOU'LL DO:

• Support and coach youth to complete housing applications, accompany them to leasing appointments, and other support associated with the housing placement process.
• Conduct housing searches and identify housing options suitable for youth and in compliance with program requirements.
• Provide case management to connect youth to wraparound supports through SPY and other community resources.
• Ongoing assessment of youth needs and developing individualized housing and service plans that are updated monthly in partnership with youth.
• Provide crisis management and de-escalation interventions as needed (e.g. minimize risk that could jeopardize the tenant-landlord relationship).
• Engage youth in life skills workshops and activities (e.g. how to budget, utilizing public assistance benefits, accessing free or low-cost services, conflict resolution, etc).
• Engage youth in increasing their income to ensure they are able to sustain market rate housing.
• Refer and link youth to community services, such as education and employment opportunities, mental health resources, legal aid, etc.
• Organize, schedule, and facilitate youth and team meetings.
• Maintain youth files in compliance with program standards.
• Submit documentation, notes and reports in a timely manner.
• Attend all required meetings and trainings.
• Build and maintain relationships with landlords and community agencies.
• Other duties as assigned to support the mission of the organization
• Advocating for youth while increasing landlord engagement.
• Collaborate with various teams to assist members in meeting goals.
• Meet with members in-person.

Requirements

WHAT YOU’LL NEED

• B.A. or B.S. in Psychology, Sociology, or related field preferred
• 1-2 years of experience in case management, counseling, or related experience is required
• 1-2 years of experience working with individuals experiencing or at risk of homelessness is preferred
• Experience working with youth preferred
• Individuals with lived experience of homelessness, incarceration, or addictions are strongly encouraged to apply.
• Valid California driver’s license, personal vehicle and insurance
• Familiarity with Los Angeles social services resources and the ability to creatively problem solve member issues.
• Strong written and verbal skills
• Proficiency with electronic record keeping systems and/or Clarity preferred.
• High level of personal accountability for the quality and impact of work.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk and working on a computer.
• Changes in the environment, such as the office or outdoors.
• Physical effort/lifting, such as sedentary- up to 15-20 pounds at times.

SPECIAL CONDITIONS:

Mandated Reporting Requirements: All SPY employees are mandated reporters and are legally required to report any reasonable suspicion of child, elder, or dependent adult abuse or neglect.

COVID-19 Vaccination Requirements: Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. Please submit proof of vaccination to HR@safeplaceforyouth.org. To request a reasonable accommodation or exemption, please get in touch with HR at the same email address. It's important to note that these accommodations are not guaranteed.

Driver Positions

Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver’s license and proof of insurance. Job offers are contingent upon a satisfactory driving record.

For driver positions, driving is an essential job function and cannot be reasonably accommodated, employment may be discontinued.

NOTE: All staff members will be considered introductory employees for the first three months of employment and will not be considered regular employees until the conclusion of this period. SPY reserves the right to extend an employee’s introductory period. In no way does the expiration of this introductory period change the fact that all employees are at-will.

Employees continue to have the right to terminate their employment/business relationship at any time, with or without cause or notice, and SPY has the same right. The organization, in its sole discretion, may change the job duties, responsibilities and assignments of any position, at any time.

BENEFITS & PERKS:

Safe Place for Youth offers a competitive benefit package including comprehensive health coverage, 403b with agency contribution, and ample paid time off. We also offer unique perks including professional development opportunities that are tailored to your individual career growth.

EEO STATEMENT:

All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal, state, or local law.

Safe Place for Youth is an equal opportunity employer committed to a diverse and inclusive workforce. In addition, the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

Please include references in your application