Job Description

You are the key to homeownership.

As a Title Services Representative, you are the driving force behind a successful real estate closing. Acting as the central point of coordination, you work closely with agents, buyers, sellers, lenders, attorneys, underwriters, government agencies, and your team to ensure every transaction is accurate, compliant, and completed on time.

From opening a file to disbursing funds and recording documents, you manage the details that keep transactions moving forward. Your expertise, communication skills, and attention to detail help create a seamless experience during one of the most important financial transactions of a client's life. You are a trusted advisor, problem solver, and relationship builder who helps transform contracts into successful closings.

What You'll Do

You'll be involved in every stage of the transaction:

• At the beginning, reviewing contracts, opening files, identifying requirements, and coordinating the information needed to move the transaction forward.
• In the middle, managing timelines, coordinating with all parties, resolving issues, clearing title requirements, and ensuring all documentation and conditions are completed accurately.
• At closing, facilitating a smooth settlement experience and ensuring all terms of the transaction have been satisfied.
• After closing, overseeing funding, disbursement, recording, and file completion to ensure a successful transaction.

Your work helps buyers and sellers move forward with confidence while delivering an exceptional experience to clients and business partners.

Key Responsibilities

Transaction & Escrow Management

• Manage residential real estate transactions from contract receipt through closing and post-closing.
• Review purchase contracts, lender instructions, title commitments, and closing requirements for accuracy and completeness.
• Monitor transaction timelines and proactively address issues that could impact closing.
• Coordinate with agents, lenders, attorneys, buyers, sellers, surveyors, underwriters, and other parties to ensure timely file progression.
• Ensure compliance with company, lender, underwriter, and regulatory requirements.

Title, Closing & Post-Closing Administration

• Prepare and review settlement statements, closing disclosures, escrow instructions, and closing documents.
• Review title commitments and coordinate the resolution of title issues and outstanding requirements.
• Obtain and review payoff statements, lender conditions, and other closing-related documentation.
• Coordinate funding, disbursement, recording, and post-closing activities.
• Resolve recording rejections, document deficiencies, and other closing-related issues.
• Maintain complete, accurate, and organized transaction files.

Client Service & Business Development

• Deliver exceptional service to agents, buyers, sellers, lenders, attorneys, and referral partners.
• Build and maintain strong relationships that encourage repeat business and referrals.
• Serve as a trusted resource by providing guidance, answering questions, and resolving concerns professionally and efficiently.
• Support business growth through relationship development, networking, and outstanding customer experiences.

Team Leadership & Development

• Mentor and support escrow assistants and team members.
• Delegate work effectively, audit accuracy, provide direction, and answer questions.
• Share industry knowledge and best practices to support team success and development.

Who You Are

• Trusted Advisor: You instill confidence through your professionalism, responsiveness, and commitment to providing a smooth closing experience.
• Problem Solver: You recognize potential issues before they become obstacles and work proactively to keep transactions on track.
• Detail-Oriented: You understand that even the smallest detail can impact a closing and take pride in delivering accurate, error-free work.
• Relationship Builder: You develop strong partnerships with agents, lenders, attorneys, clients, and industry professionals through exceptional service and communication.
• Multi-Tasker: You thrive in a fast-paced environment, successfully managing multiple transactions, deadlines, and priorities simultaneously.
• Strong Communicator: You communicate clearly and professionally, adapting your approach to different personalities while keeping all parties informed throughout the transaction.
• Continuous Learner: You stay current on industry practices, regulations, and closing requirements to ensure successful outcomes for clients and business partners.

Key Skills

• Escrow and closing administration
• Title commitment review and title clearance
• Residential real estate transaction management
• Contract review and compliance
• Funding, disbursement, and recording coordination
• Relationship management and business development
• Customer service and conflict resolution
• Problem-solving and critical thinking
• Time management and organizational skills
• Attention to detail and accuracy
• Team leadership and mentoring
• Microsoft Office (Word, Outlook, Excel)
• Escrow, title, and settlement software systems
• Written and verbal communication

Qualifications

Required

• Two or more years of experience in title, escrow, settlement services, mortgage, or real estate transactions.
• Notary Public credentials
• Strong understanding of the residential real estate closing process and escrow administration.
• Knowledge of title commitments, title clearance, funding, recording, and post-closing procedures.
• Excellent organizational skills with exceptional attention to detail.
• Ability to manage multiple transactions and deadlines in a fast-paced environment.
• Proficiency with Microsoft Office, including Word, Outlook, and Excel.
• Strong written, verbal, and interpersonal communication skills.

• Commitment to professionalism, accuracy, and customer service.

Preferred

• Experience reviewing title commitments and resolving title issues.
• Familiarity with title production, escrow, and settlement software.
• Knowledge of state-specific real estate closing requirements and regulations.
• Established relationships within the local real estate community and a demonstrated ability to generate and retain business.

Impact: Your work helps turn contracts into successful closings. Through your expertise, organization, and commitment to service, you help buyers achieve homeownership, sellers move on to their next chapter, and agents build successful businesses—making a real impact every day.

Keystone Title Services is built on a tradition of excellence and guided by a spirit of integrity throughout all aspects of the closing process. As your title and closing provider, we want to assure satisfaction for everyone involved in the transaction, whether you are a buyer, seller, agent or lender. Keystone Title is a subsidiary of Anywhere Real Estate Inc.

Anywhere Real Estate Inc.  (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate  Better Homes and Gardens® Real Estate,  Century 21®,  Coldwell Banker®,  Coldwell Banker Commercial®,  Corcoran®,  ERA®, and  Sotheby's International Realty® , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.

At Anywhere, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report