Job Description

Come join our GTE Financial team!

We are seeking a highly detailed, initiative-taking professional to join our team as a Title Processor/Closer The Title Processor/Closer supports GTE Title, a CUSO of GTE Financial. This position is in a title agency environment, providing title insurance services for a variety of real estate transactions. Responsibilities include title processing, coordinating, and conducting real estate closings, completing post-closing activities, and providing administrative support to the agency.

The primary focus of this role is to manage transactions from order entry through closing and post-closing follow-up while delivering accurate, timely, and responsive service to members, lenders, real estate agents, and all other transaction parties.

What Does GTE Look for in a Title Processor/Closer?

Processing and Closing:

• Enter and maintain title order information and request title commitments from the underwriter for new files.
• Prepare and deliver closing protection letters, preliminary closing disclosures, settlement statements, and title requirements to lenders as needed.
• Order surveys, payoffs, lien searches, municipal searches, and other required services to resolve title requirements and clear files for closing.
• Respond to inquiries from members, real estate agents, lenders, attorneys, and other transaction parties by phone and email.
• Coordinate closing dates, times, and logistics with all parties involved in the transaction.
• Conduct real estate closings with members, borrowers, buyers, sellers, agents, and lenders while ensuring all documents are properly executed and notarized, as applicable.
• Review closing documents for accuracy, completeness, and compliance with lender instructions, title requirements, agency procedures, and regulatory guidelines.
• Prepare, review, and balance Closing Disclosures (CDs), settlement statements, and disbursement documentation in coordination with lenders and internal team members.
• Coordinate funding approval, verify receipt of required funds, and ensure disbursements are completed accurately and timely following closing.
• Communicate closing status, outstanding conditions, funding updates, and scheduling changes to all applicable parties throughout the transaction.
• Upload recorded documents and related file materials into the agency's title software system.
• Distribute lender loan policies and owner's title insurance policies to the appropriate parties.
• Apply working knowledge of title requirements for condominiums, townhomes, mobile homes, primary residences, investment properties, and other residential property types.
• Maintain accurate spreadsheets, file records, and post-closing documentation to ensure timely reconciliation and file completion.
• Scan, audit, and close files within the title software system while completing all required post-closing activities.
• Assist with additional administrative duties and special projects supporting the title agency as assigned.

Operations:

• Maintain knowledge of and comply with all applicable federal, state, and agency regulations.
• Adhere to all departmental, operational, administrative, and GTE Financial policies and procedures.
• Thrive in a fast-paced, ever-changing environment while effectively managing multiple priorities with minimal supervision.
• Demonstrate exceptional attention to detail, organization, problem-solving, and customer service skills.
• Maintain confidentiality of member and transaction information at all times.
• Demonstrate functional knowledge of the Bank Secrecy Act (BSA), USA PATRIOT Act, Office of Foreign Assets Control (OFAC), Anti-Money Laundering (AML) regulations, Right to Financial Privacy Act, and the Bank Bribery Act.
• Perform other duties as assigned.

Preferred Qualifications:

• Previous experience in title processing and/or real estate closings.
• Knowledge of title insurance, settlement procedures, and closing documentation.
• Experience working with title production and closing software.
• Strong verbal and written communication skills.
• Excellent organizational, time management, and multitasking abilities.
• Ability to work independently while collaborating effectively with team members.
• Bilingual (English/Spanish) preferred.

Required Qualifications:

• High school diploma or equivalent. Some college preferred.
• Minimum 1-3 years of work experience in title or a related field or combination of education and experience.

Position Details:

• Location: Downtown Tampa – GTE Headquarters
• Department Hours: Monday– Friday (8:00 am to 5:00 pm)

Full-time hours required, with additional hours necessary to accomplish objectives, goals, and projects.

The position is defined as hybrid in nature, (in-office, or remote) and may be changed at any time by management with appropriate notice, if possible.

Required for Remote/Hybrid Work:

• A quiet workplace so you can focus on delivering excellent service to our members.
• Some positions will require performance standards to be met to qualify for alternative work arrangements.
• Required to have power and high-speed internet over 100MB (minimum).
• Video capability (connection of 1.5 Mbps up and down recommended).
• Candidates must provide and meet all technical requirements prior to the first day of training.
• Hybrid candidates must live within driving distance of the office location and be able to regularly commute to and from the office location as needed.

Come and join our award-winning team!

GTE Financial is an Equal Opportunity Employer.

Note: The above statements describe the general nature and level of the work being performed and are not an exhaustive list of all responsibilities of an employee in this job. GTE Reserves the right to revise or change job duties at any time as directed by management. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.