CRC Group

Title Order Entry Coordinator

CRC Group  •  North Carolina (Remote)  •  2 days ago
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Job Description

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st Shift (United States of America)

Please review the following job description:

Join our team! Successful and leading title insurance agency seeks a highly self-motivated, detail-oriented, and experienced Title Order Entry Coordinator with a positive attitude to be a part of our team. Qualified candidates must be highly detail-oriented and have the ability to effectively multitask with excellent verbal and written communication skills.

Summary:

The Title Order Entry Coordinator is responsible for the intake, review and setup of residential and commercial title insurance transactions. This role serves as a liaison between external clients, internal sales and operations teams, and the Orders/Vendor Management team to ensure that new orders are timely and accurately entered into the title production system.

Key Responsibilities

  • Monitor shared inboxes or order intake queues for new title requests
  • Carefully review contracts, loan documents, property information, and other real estate documentation to ensure order details are complete and consistent before entry
  • Identify discrepancies between the order request and supporting documentation and escalate urgent, incomplete, or complex order requests according to department guidelines
  • Follow established intake procedures, naming conventions, and documentation standards to accurately enter all necessary order data into the title production system
  • Upload and organize supporting documents such as purchase contracts, loan agreements, deeds, surveys, closing instructions, and related real estate documents
  • Communicate professionally with clients and internal teams to resolve missing or conflicting information
  • Monitor new order pipelines proactively, resolving delays, issues, or data discrepancies as quickly as possible

Requirements:

  • Strong attention to detail and accuracy
  • Excellent organizational and time-management skills
  • Ability to manage a steady volume of email-based requests
  • Ability to prioritize competing tasks in a deadline-driven environment
  • 3+ plus years of administrative experience, preferably in the real estate or title industry
  • Knowledge of SoftPro Select a plus
  • Ability to communicate effectively (written and verbal)
  • Reliable, accountable, and able to complete work accurately within established timelines
  • Professional customer-service mindset when communicating with clients and internal teams
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously

About Kensington Vanguard National Land

Kensington Vanguard National Land Services is one of the largest independent full-service national title insurance agencies in the country providing: • Commercial & Residential Title Insurance• Real Property & Cooperative Lien Searches• Settlement Services• Escrow Services• Recording Services• 1031 Exchange Services

Kensington Vanguard National Land is an Equal Opportunity Employer. Job Type: Full-time

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Employer Paid Life insurance
  • Employer Paid LTD
  • Paid Time Off
  • 401(k)
  • 401(k) Employer Match
  • Flexible Spending Account
  • Health Savings Account
  • Employee Assistance Program

General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

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CRC Group

About CRC Group

CRC Group is all about progress.

CRC Group is a leading, fully independent pure-play brokerage and underwriting specialty insurance distributor. Our teams offer highly personalized service fueled by efficient distribution, local relationships, and data-driven insights across the risk spectrum. Our mission is to give our people and businesses the scope, resources, and support they need to be their best.

The power to achieve more.

United by our shared core values and client-first approach, our specialty wholesale and underwriting insurance businesses work across all markets, serving a wide range of clients.

With an independent spirit fueling our people, the most advanced industry technology at their fingertips, and an unwavering commitment to doing things right, CRC Group is your secret weapon, ensuring nothing gets in the way of your success.

Our core values add real value.

Our ambition is to be the best specialty insurance distributor you'll ever work with. Doing that means focusing relentlessly on you and your clients. We've boiled our approach down to three values. They define our culture, guide our actions, and get results for you.

Placing you first.

We're all about your success. Whether you're a retail broker, a carrier partner, or one of our talented team who makes our business tick.

Always seeking better.

No matter how good our products and services are, we look for ways we can make them even better. We identify, invest in, and deliver them.

Doing it right.

There's no substitute for discipline in insurance, so we never risk the outcome for the sake of doing a deal. Doing it right is the only way we'll do it.

CRC Group divisions include: CRC Specialty, CRC Benefits, CRC Underwriting.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Charlotte, North Carolina
Year Founded
Unknown
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