Job Description

About our Company

We’re a title company built for today. With digitally native tools, process improvement, and transparent pricing, we’re tackling the antiquated title industry head-on. We think it’s time that the 150-year-old title industry was brought into the 21st century. Closing on a real estate transaction should be simple, efficient, and clearly and fairly priced.

Join Us: We are a team of smart, driven individuals with a passion for disrupting title insurance and modernizing the closing experience. We are looking for new team members to join our growth and share our mission.

Escrow Officer

As an Escrow Officer, you will oversee the completion of all title clearing and closing preparations for real estate closings in markets as assigned. In addition to the various administrative aspects of title, duties include document preparation and review, balancing file level escrow accounting and managing signing. If you are someone who prides themselves on providing outstanding communication and best-in-class service to all parties involved in each transaction and internal colleagues, then the Escrow Officer position is for you!

What you may work on:

• Oversee title and closing for all residential projects/clients in your market
• Manage assigned tasks in closing platforms
• Weekly files audits with Manager to review the status of upcoming pipeline
• Proactively problem solve and act as the primary point of contact for escalations, working with Underwriting on issues as needed
• Verify title clearance of your assigned files is completed prior to closing.
• Review of all entity documents for sufficiency
• Prepare transfer deeds (as allowed in each market)
• Prepare CD’s/ALTA/Settlement Statements for all parties to review and approve
• Balance figures and closing funds, create disbursement package and prepare file for disbursement
• Review closing documents prior to, and after, closing to ensure completeness and accuracy
• Attend closings in your location as required, coordinate mobile closings/RON signings when applicable. Act as point of contact during mobile signing for questions.
• Consistently notate files in closing platforms with status updates and pertinent information to process the file
• Proactively communicate closing status to all parties of the transaction and ensure file status is up to date in multiple closing platforms.
• Act as relief for other Escrow Officers as needed

What we are looking for in you:

• You have 3+ years of experience conducting closings on residential purchase and refinance transactions
• You are an Alaska resident
• You are a licensed title agent in Alaska
• You have multi-state title industry experience
• You have, or are willing to obtain upon hire, a Notary License
• You have previous experience managing closings for real estate agents, builders, investors, and other large clients
• You stay current on changing regulations as they pertain to TRID, CFPB, RESPA, etc.
• You have experience and are comfortable processing files end-to-end
• You demonstrate excellent customer service skills, and have strong communication and grammar skills
• You have acute attention to detail
• You have the ability to handle problems calmly and professionally
• You are excited about growth in a company, and welcome change and new ways of doing things
• You like leveraging technology to do your job more efficiently, and have implemented new processes or workflows in previous roles
• You have the ability to work autonomously and take ownership of your work