Job Description

Are you self-motivated and eager to launch a career where your ambition will be rewarded with unlimited growth potential? ServiceLink, the unrivaled leader in the mortgage industry, seeks a results-driven individual with superior interpersonal and communication skills to fill the position of Title Curative. The ideal candidate must be action-oriented and passionate about cultivating lifetime customer loyalty. If you thrive in a fast-paced environment and excel at learning new processes, we invite you to apply today. Don’t miss this exciting opportunity to join ServiceLink, a company committed to providing on-going training and supporting every employee’s unique career goals.

Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.

A DAY IN THE LIFE

In this role, you will…

· Review daily reports to ensure completion of assigned duties

· Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoffs, taxes and HOA

· Address inquiries from client, seller’s agent, buyer’s agents, and internal staff professionally and in a timely manner

WHO YOU ARE

You possess …

· Practical work experience within real estate industry and/or a vendor management service company.

· Excellent customer service and communication skills

· The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients.

· A penchant for excellence. You will use your strong attention to detail to maintain our quality standards.

Responsibilities

· Review Work In Progress reports to ensure completion

· Review and respond to management inquiries, as needed.

· Respond to escalated routes and questions from customers.

· Process orders in accordance with ServiceLink and client requirements

· Meet minimum daily production quota while maintaining a high degree of quality.

· Provide direction to team members and assist the supervisors in maintaining processing timelines and production requirements.

· Maintain open communication with team members and team leader

· Develop relationships with our vendors and our co-workers

Perform all other duties as assigned.

Qualifications

· High School diploma or equivalent required

· Practical work experience within real estate industry

· Proven customer service skills

· Proficiency with personal computers