Job Description

We are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the-box thinker and are looking for a challenging and rewarding opportunity – we want to hear from you!

If you have experience in hospitality, guest services, or just simply love making people happy, we’d like to help you translate those skills into a successful career in the retail automotive business.

How You Will Make an Impact

Our guests seek luxury, value, and world-class service. As a Title Clerk, you will contribute to the success of our dealerships by effectively processing paperwork to ensure a seamless experience for our guests. You will impact whether we become our guest’s favorite place to purchase, lease, or service their vehicle.

What Winning Looks Like:

• Demonstrating a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Examine sales/car deal contracts to assure conformity to specified requirements
• Verify all documents are signed and completed properly
• Process paperwork on a timely basis
• Reconcile monthly schedules
• Receive and process paperwork from the F&I department
• Prepare trade-in vehicle jackets and ensure the title is obtained
• Ensure that name and address files are updated on an ongoing basis
• License all new, wholesale, and used vehicles for in and out of State customers
• VITU processing/DMV manual submission
• Apply for all duplicate titles needed for in and out of State
• Obey all DMV compliance filings
• Perform other tasks as assigned

Skills Needed to Win:

• 3+ years of general office experience
• Automotive Accounting and ADP/CDK experience preferred
• Excellent communication and customer service skills
• Ability to read and comprehend instruction and information
• Understand deadlines and apply an appropriate sense of urgency and prioritization to all tasks
• Professional appearance and work ethic
• Strong attention to detail
• Team-oriented and comfortable in an open office
• Ability to work overtime as needed during month end and the first business day of each month

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• Swickard has positioned itself as a leader in the automotive industry working with brands like Mercedes Benz, Toyota, Lexus, Porsche, Audi, Honda, GMC, and Jaguar-Land Rover among others.
• We have over 2,000 employees at 28 dealerships in 5 states…and we are still growing!
• We were ranked as the 2nd fastest growing auto group in 2021 by Automotive News
• We are a team. Everyone plays a role in our success.
• We are a hospitality company that happens to be in the automotive industry.

Benefits of Working at Swickard:

• Ongoing training and support
• Opportunities for continued personal and professional growth
• We are an equal opportunity employer and value diversity, inclusion, and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristics protected under applicable State or Federal laws and regulations.

Competitive benefits package

• Insurance: medical, dental, vision, life, and pet insurance
• Optional disability coverage
• 401k plan
• Paid Holidays
• PTO