Job Description

ESSENTIAL FUNCTIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Process vehicle titles and registrations for new and used car sales
• Verify accuracy of legal documents, including titles, MSOs, liens, and payoff information
• Submit title paperwork to the appropriate state agencies within required timelines
• Prepare tax, title, and license documentation for customers
• Handle out-of-state title processing when applicable
• Maintain organized records of all title transactions and documentation
• Follow up on missing or incomplete paperwork with sales staff, customers, and lenders
• Monitor and resolve title discrepancies or delays
• Ensure compliance with DMV/state regulations and dealership policies
• Assist with audits related to title and registration documentation
• Process trade-in payoffs and lien releases
• Provide support to accounting and sales departments as needed

MINIMUM QUALIFICATIONS/SKILLS:

• High school diploma or equivalent (Associate’s degree preferred)
• 1–3 years of automotive title or dealership administrative experience preferred
• Knowledge of DMV processes, title laws, and registration requirements
• Strong attention to detail and organizational skills
• Ability to handle multiple tasks and meet deadlines
• Proficient in Microsoft Office and dealership management systems (Tekion)

SUPERVISORY RESPONSIBILLITIES:

This role has no supervisory responsibilities

WORK ENVIRONMENT:

This job operates in a professional office environment with frequent travel between dealership locations and local offices. This role routinely uses standard office equipment such as computers, phones, printers. with

PHYSICAL DEMANDS:

• Must be able to lift up to 10 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
• Requires standing for extended period with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance
• May requires some driving and typing. Required to have visual acuity to operate motor vehicles
• Requires excellent visual acuity and manual dexterity

BENEFITS:

• Medical Insurance plans tailored to salary and wage levels
• Dental and Vision Insurance
• Paid Parental Leave
• 401(k) with matching
• Disability Insurance, Pet Insurance, Group Life Insurance
• Flexible Spending Accounts
• Critical Illness, Accident, and Hospital Indemnity Supplemental Coverage
• Voluntary life and ADD coverage
• Short-term Disability and Long-term Disability
• Competitive Pay Plans
• Paid time off, Paid Holidays and Paid Time Off for community service events
• Employee discounts on vehicle purchases and service
• Growth opportunities
• Annual company events and family-friendly celebrations

AFFIRMATIVE ACTION/EEO STATEMENT:

The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.