TIMESHEET VERIFICATION (70%)
• Verify weekly shift hours via the company’s ENTIRE FINANCE platform and ensure accurate confirmation and uploading for processing by the external payroll manager
• Regularly confer with the Scheduling and Onboarding team to ensure all shifts meet industry requirements and compliance standards
• Ensure timesheet hours are correct and employee qualifications are matched to the appropriate pay levels
• Investigate timesheet discrepancies and attendance issues with the Scheduling team before payroll confirmation
• Maintain accurate records and reporting
• Support scheduling with timesheet-related matters as required
• Maintain client and employee records, including updates to rate tables, annual reviews, and industry award changes
• Develop and present progress reports to monitor team revenue targets
COMPLIANCE (30%)
Qualifications and Certification
• Ensure onboarding care staff have uploaded all mandatory qualifications and certifications for compliance
• Track certifications via the ENTIRE HR platform (AHPRA, police checks, NDIS screening, CPR and First Aid, vaccinations, etc.)
Send reminders and follow up on expiring or lapsed documents
Visa & Work Entitlement Compliance
• Monitor visa conditions and ensure staff do not exceed work limitations
• Maintain accurate records of visa types, expiry dates, and allowable work hours
• Flag potential breaches and coordinate with Scheduling to adjust rosters
• Workforce Monitoring & Reporting
• Prepare weekly and monthly workforce compliance reports for management
• Identify risks and trends such as visa breaches or certification gaps
Audit & Quality Assurance
• Prepare documentation for external audits (AHPRA, NDIS, aged care, or agency accreditation)
• Recommend improvements to compliance processes and documentation
Stakeholder Support
• Support onboarding for Scheduling and Recruitment teams by assisting new applicants through the onboarding-to-placement process
• Communicate regularly with staff regarding required documents and compliance requirements
