This position is in the Payroll, Timekeeping Service Center department, within OHSU Finance. OHSU Finance is the division within Oregon Health & Science University charged with the overall responsibility of accurately processing, reporting, and interpreting the university's financial transactions. We support healing, teaching, discovery, and outreach at OHSU by delivering quality financial information and services to the institution, its sponsors, and the community.
Under the direction of the Timekeeping Service Center Manager, this role is responsible will provide UKG Kronos Timekeeper, Scheduler, Badge Reader advanced expertise and user support to the OHSU campus community. Additionally, this position will provide timekeeping reporting expertise and support for timekeeping projects.
Kronos to Payroll Processing
Kronos Application Maintenance and Development
Contribute to creating detailed functional and technical design documents, including test plans, test cases, user training documents and implementation documentation.
Review timekeeping and scheduling items included in bargaining agreements at the time negotiations occur for the multiple bargaining units as well throughout the life of the collective bargaining agreements to ensure alignment of timekeeping and scheduling procedures with the applicable laws, collective bargaining agreements and policies.
Gather and analyze departmental data as well as feedback and requirements from managers, timekeepers and schedulers across the organization and consolidates these into business requirements for the timekeeping and scheduling system development.
Troubleshoot complex timekeeping and scheduling items and provide timely resolution.
Attend meetings and provide technical and functional information and expertise as it pertains to the responsibilities of this position and UKG Kronos as a whole.
Kronos Decision Support
Provide advanced level knowledge of the UKG Workforce Central system and the following modules: Timekeeper and Accruals, Leave and/or Attendance.
Partner with the Payroll Management team, the ITG team and the HR Teams in all aspects of workforce management configurations, implementations, modifications and upgrades of time and attendance initiatives, including gathering and defining requirements, gap analysis, design, development and support.
Utilize advanced knowledge of UKG Kronos reporting tools, SQL queries, Cognos, spreadsheets and data extraction methodologies to develop, update and maintain timekeeping reports for management decision support.
Analyze complex data or facts and summarizes and presents findings in a compelling way in support of bargaining negotiations and decision making.
Act as subject matter expert regarding timekeeping, scheduling and attendance management items.
Provide leadership with proposals for new or improved processes, methodologies, systems, tools and or services to enhance the timekeeping and scheduling function of the organization based on practical experience, optimal outcomes and best practices.
User Support
Utilize advanced knowledge of UKG Kronos applications and workflows, troubleshooting skills, customer service skills, communication and learning skills.
Develop, update and maintain formal timekeeping, scheduling and attendance management training.
Develop and deploy communications for timekeepers, schedulers, managers, HR Business Partners and end users regarding Kronos application changes.
Respond to timekeeping and scheduling inquiries from employees and managers to ensure that timekeeping and scheduling procedures and requirements are followed based on the applicable laws, policies and collective bargaining agreements.
Other duties as assigned.
Bachelor’s degree and 1 year Computer Science experience; OR
An equivalent combination of training and/or experience.
Experience in a health care and/or education environment.
Experience with Kronos Workforce Applications including Timekeeping, Scheduling and Badge Readers.
Hands on experience with the Kronos toolsets, including application configuration and the development of ad hoc reports and data integration routines.
Experience with business analysis / software development, particularly requirements gathering and user acceptance testing.
Experience providing user support/assistance on-site or over the phone / via email.
Experience building training materials and training end users for Kronos applications.
Knowledge, Skills and Abilities
Knowledge of Kronos applications, toolsets, and workflows.
Knowledge of timekeeping and scheduling in a health care environment.
Expertise in packaged software requirements gathering and documentation.
Expertise in packaged software user acceptance testing.
Expertise in the use of Microsoft Office applications.
Knowledge of principles and processes for providing excellent user support service.
Expertise in general payroll processes.
Proficiency or Certification in Kronos applications.
Benefits
We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. All are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu
