The opportunity
We are looking for a detail focused Time Capture Administrator to join our Energy and Utilities team within the Support Services Hub.
In this role you will support accurate timesheet processing and payroll outcomes across operational sites. You will work closely with Site Coordinators, supervisors and payroll teams to ensure workforce data is complete, accurate and submitted on time.
Key responsibilities include
• Review and validate employee timesheets for accuracy and completeness
• Monitor timesheet submissions to meet payroll deadlines
• Investigate and resolve discrepancies such as missing approvals or incorrect hours
• Liaise with stakeholders to ensure timely issue resolution
• Support payroll processing through accurate data preparation in Kronos
• Manage all requests through the ServiceNow platform
• Maintain accurate records and ensure service level agreements are met
• Identify risks and escalate issues impacting payroll timelines
• Contribute to process improvement and system optimisation
What we are looking for
• Experience in payroll administration or workforce time capture
• Strong understanding of timesheet processing and payroll inputs
• Experience with systems such as Kronos, WebTimes or similar
• High attention to detail and accuracy with workforce data
• Strong communication skills and stakeholder engagement ability
• Ability to work to deadlines in a high volume environment
• Knowledge of ServiceNow or similar workflow tools is desirable
What we offer
• Supportive and collaborative team environment
• Opportunities for career growth and development
• Access to employee benefits and wellbeing programs
• Exposure to a large scale essential services business
• A culture focused on safety, inclusion and continuous improvement
About Energy and Utilities
Energy and Utilities is a leading provider of end to end services across the utilities sector. We work with our customers to design, build and sustain assets, infrastructure and facilities that support communities across Australia and New Zealand.
At Downer we are committed to creating a diverse and inclusive workplace where everyone feels valued, respected and empowered to succeed. We encourage applications from people of all backgrounds and identities.
How to apply
Click Apply Now to submit your resume and a short cover letter outlining your suitability for the role.
Downer Group does not accept unsolicited resumes, applications or candidate profiles from recruitment agencies. We will not be liable for any fees or costs associated with unsolicited submissions.
Enabling communities to thrive.
It’s what we’ve done for more than 150 years. Solving problems. Making the extraordinary run smoothly every day. We’re keeping the lights on and the water flowing. Running the hospitals that take care of us. Delivering the transport that takes us from A to B. Maintaining communication networks that keep people connected. Helping our Government and Defence customers keep them protected. Delivering train fleets. Building bridges, roads and streets. Now we’re building momentum too. Moving forward even faster.
Across Australia and New Zealand, we’re transforming the way we work. Unlocking our potential to lead by example. Using our passion and expertise to deliver complex projects and turn fresh ideas into solutions that make society a better place. Creating opportunities for our people, growth and value for our shareholders, and world-class solutions for our customers. Imagining. Innovating. Engineering. Enabling.
