Job Description

Requisition Number: 29188

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

Position can sit in Valley Forge, PA, Cleveland, OH, Charlotte, NC, or Rocklin, CA. Applications will be accepted until 4/8/26.

Manage attendance corrections, leave administration, and workforce compliance tracking. This role serves as a critical liaison between HR, supervisors, and team members while ensuring accurate timekeeping and policy adherence.

Duties and Responsibilities

• Process attendance and timesheet corrections, including system-related punch issues and modifications to existing entries
• Develop and implement agent reporting processes (utilizing MS Forms, Service Desk or similar tools); Create real-time reporting dashboards to track punch modifications and updates without manual inquiry
• Leave of Absence (LOA) Administration
• Serve as primary coordinator for tracking four types of leave, partnering with HR and supervisors to maintain accurate records and coordinate schedule updates with Workforce Management team:
• Short-Term Disability (STD) - Continuous:
  • Receive return date information from HR and direct supervisor
  • Track development stages to cover required stage gates
  • Facilitate equipment resend through appropriate channels
• Intermittent Leave:
  • Obtain certification details (dates, frequency, duration, and specific restrictions) from HR and direct supervisor
  • Track multiple concurrent certifications with varying effective start dates using information shared by HR from Employee Health & Wellness records
• ADA Accommodations:
  • Track occurrences within specified guidelines and approvals (e.g., additional breaks, specific accommodations impacting time/attendance) based on information provided by supervisor
• Long-Term Disability (LTD):
  • Track transitions from Short-Term to Long-Term Disability through partnership with HR
  • Support coordination of supervisor communications and access resumption processes
  • Coordinate with IT teams to ensure working hardware for return date
• Timely execution to ensure accuracy and no interruption to agent’s pay on an ongoing basis
• Facilitate regular update meetings with outlier teams and agents regarding submission compliance; Conduct trend analysis and facilitate supervisor engagement on attendance patterns

Knowledge, Skills and Abilities

• Proficiency with excel, preference for VBA/Macros for management of extensive agent files; Adept with People Connect and Calabrio or other Workforce Management scheduling platforms. Preference for Service
• Desk Workflow development
• Sound communicator; timely, accurate and concise; ability to communicate to all levels of leadership
• Ability to work independently and escalate appropriately; experience building new processes and communicating progress to stakeholders on an agreed upon cadence
• Ability to handle sensitive information with discretion ensuring only ‘need to know’ parties are informed of sensitive information
• Detail oriented ability to account for all facets of published LOA and absenteeism policies and ensure schedules are updated to reflect accurately.

Minimum Qualifications

• High School Graduate, College Preferred
• 1 year in a role with similar responsibilities

AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

The hourly pay for this position ranges from $24.00 to $28.00, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position.

This is the Company’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.