The Royal Children's Hospital

Time & Attendance Advisor

The Royal Children's Hospital  •  Commonwealth of Australia (Hybrid)  •  7 days ago
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Job Description

Number of Positions Available:

1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Are you passionate about enhancing user experience, and ensuring employees are paid accurately and on time? Join us as a Time & Attendance Advisor, where you’ll play a critical role in optimising our workforce management processes across UKG (Kronos) and Workday.

About the role

As a Time & Attendance Advisor, you will be the subject-matter expert for our time-tracking systems and processes. You’ll partner closely with People & Culture, Payroll, managers, and system specialists to ensure accurate and consistent time and attendance practices across the organisation. You will identify improvements, support users, and ensure compliance with EBAs/Award agreements. This role blends detail‑focused analysis with broader process improvement — ideal for someone who thrives in a fast‑paced environment and enjoys solving complex system challenges.


This is a max term- 12 months, full‑time role based in Redfern

Key Responsibilities

  • Develop expert knowledge of UKG (Kronos) and Workday time & attendance processes to ensure accurate and compliant system operation.
  • Monitor user compliance, troubleshoot issues, and support system upgrades and enhancements.
  • Deliver training, develop user-friendly documentation, and resolve escalated time & attendance queries.
  • Manage the ServiceNow (SNOW) and UKG support inboxes to ensure timely and effective ticket allocation and resolution.
  • Collaborate with managers and People & Culture teams to support consistent national time‑tracking practices and drive process improvements.

About you

Our ideal candidate is a self-starter with strong analytical skills, a proactive approach, and the ability to thrive in a dynamic environment while maintaining exceptional attention to detail.

  • Strong working knowledge of UKG (Kronos) and Workday HCM time and attendance functionality is desirable.
  • Experience in Workforce Planning and Payroll operations, with an understanding of how time data impacts accurate employee pay.
  • Excellent verbal and written communication skills to engage stakeholders and resolve queries effectively.
  • Demonstrated ability to prioritise workloads, manage deadlines, and follow tasks through to completion.

Why work for us?

TSA offers an inclusive work culture and strong opportunities for career development. In return we also offer benefits such as:

  • Hybrid working environment
  • Free onsite parking
  • An attractive salary including NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits ($2,650)
  • Salvos Rewards - Access to exclusive financial, retail and lifestyle discounts and benefits
  • Novated car leasing, discounts on car hire and purchase
  • Salvos Wellness app and program, including access to Fitness Passport
  • Employee Assistance Program - Independent confidential counselling service

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
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