Job Description

Neighbourly Pharmacy is looking for a full-time Food Service Manager (Tim Hortons Manager) to lead our Tim Hortons team in Canora, Saskatchewan.

As the Tim Hortons Manager, you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a positive difference every day, and you inspire others to do the same.

Responsibilities:
• Manages store operations, drives financial success, builds great teams, and builds a meeting place in the community.
• Responsible for executing and delivering all operational performance objectives to drive guest satisfaction.
• Manages inventory, supplies, maintenance, cleanliness, and store presentation.
• Ensures Always Fresh standards and waste control.
• Leads team toward goals through coaching, motivation, and alignment with company values.
• Tracks sales, updates POS, and manages budgets.
• Controls costs (food, paper, labour) and uses CPP data to maximize profits and manage payroll.
• Assist in recruiting new staff and training/management of Baker, Food Service Staff (Food Service Counter Attendant) and Food Service Supervisor.
• Creates schedules, supports development, and ensures shift coverage.
• Maintains open communication, handles discipline, and ensures compliance with policies and legislation.
• Manages guest experience, prepares reports, and engages with the community.
• Enforces safety legislation, safe work practices, and PPE use.
• Conducts inspections, manages hazards, and ensures compliance with health and safety policies.
• Supervises 5 to 10 staff, including Baker, Food Service Staff (Food Service Counter Attendant) and Food Service Supervisor.

Qualifications:
• 2 to 3 years of supervisory experience required; management experience is an asset.
• Food service industry experience preferred.
• Familiarity with Tim Hortons products and procedures is an asset.
• Strong leadership skills with the ability to coach, train, and mentor staff.
• Excellent interpersonal, communication, and conflict management skills.
• Effective in problem-solving, organization, time management, and resource planning to maintain service standards.
• Professional demeanour when interacting with customers, team members, and suppliers.
• Proficient with POS systems and electronic cash registers.
• Skilled in MS Office Suite.
• This position could include a variety of shifts, including evenings and weekends.
• Criminal Record Check required.

Schedule:
• 40 hours per week.
• The store is open Sunday to Saturday from 6:00 a.m. to 7:00 p.m.
• Candidates must be flexible and available to work shifts within these days and times, as required.

Compensation & Benefits:
• Paid vacation
• Comprehensive health and dental benefits
• Store discount
• Opportunity for career growth and professional development support.

Who We Are:
Neighbourly Pharmacy is Canada’s largest and fastest-growing network of community pharmacies. Our 300+ locations from coast to coast are united by one priority: our patients! We strive to uphold each pharmacy’s tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve. We are proud to be recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.
Neighbourly Pharmacy is an equal opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
While all responses are appreciated, only those being considered for interviews will be acknowledged.