Talentsquare

Till Operations Officer (Fashion Retail Store)

Talentsquare  •  Lagos, NG (Onsite)  •  2 months ago
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Job Description

We are looking for a Till Operations Officer to manage all transactions with customers accurately and efficiently.
Your responsibilities include receiving payments and issuing receipts, gift-wrapping packages and keeping track of all cash & credit transactions while also managing online order placements. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. 
Ultimately, you’ll ensure all transactions run smoothly and will help us maximize customer satisfaction.
Responsibilities
  • Manage transactions with customers using cash registers, cash management point
  • Manage online order placement from ecommerce site
  • Scan goods and ensure pricing is accurate
  • Collect payments whether in cash or credit
  • Issue receipts, refunds, change or tickets
  • Redeem stamps and coupons
  • Cross-sell products and introduce new ones
  • Resolve customer complaints, guide them and provide relevant information
  • Greet customers when entering or leaving the store
  • Maintain clean and tidy checkout areas
  • Track transactions on balance sheets and report any discrepancies
  • Bag, box or gift-wrap packages
  • Handle merchandise returns and exchanges


Requirements
  • Work experience as a Till operator, Retail Cashier or in a similar role in a retail enviroment
  • Basic PC knowledge
  • Familiarity with electronic equipment, like cash register and POS
  • Good math skills
  • Strong communication and time management skills
  • Customer satisfaction-oriented
  • High school degree (minimum)
Talentsquare

About Talentsquare

Talentsquare is a human capital design studio that builds workforce systems — from talent access to capability development and offshoring — enabling people, organizations and governments to unlock scalable economic participation.

To put it in simple terms, we help governments create job pathways, help companies build capability, and help people develop skills that match real industry demand.

Industry
Consulting & Advisory
Company Size
1-10 employees
Headquarters
Lagos, NG
Year Founded
2017
Website
talentsquare.solutions
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