Job Description

About the Team

The global e-Commerce US operation team aims to deliver high quality products together with a unique customer experience via TikTok. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

Responsibilities

- Developed and execute logistics strategies for TikTok Shop in the US market, focusing on improving fulfillment efficiency and merchant adoption of platform logistics solutions.

- Analyze merchant logistics models and supply chain structures to identify opportunities to improve fulfillment performance and cost efficiency.

- Design and implement strategic initiatives that encourage merchants to adopt platform logistics services and infrastructure.

- Collaborated with logistics operations teams, product teams, and industry teams to drive the implementation of logistics strategies and operational improvements.

- Built monitoring frameworks to track logistics performance, fulfillment efficiency, and operational outcomes.

- Continuously evaluate logistics performance and refine strategies to improve service quality, fulfillment speed, and cost efficiency.