Job Description

About the Team

Governance and Experience is a global team aiming to build a safe and trustworthy platform for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality. We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users.

Responsibilities

- Develop and implement IPR governance strategies and frameworks that ensure policy compliance and mitigate risks through both proactive prevention and effective response.

- Analyze enforcement data, violation trends, seller and creator behaviors, risk indicators, and brand protection metrics to identify emerging threats, generate actionable insights, and support business decision-making.

- Partner with Product, Data, and Engineering teams to design and optimize automated detection models, rule-based systems, and workflow tools that improve the accuracy, efficiency, and coverage of IPR enforcement.

- Work closely with Legal, Product, Operations, and other cross-functional teams to align on IPR strategy, drive policy updates, ensure compliance with reporting workflows, and coordinate timely responses.

- Lead cross-market governance programs, pilot initiatives, tooling rollouts, and process improvements, with strong ownership of timelines, documentation, stakeholder communication, and implementation outcomes.

- Identify operational and policy gaps, conduct deep-dive analyses, and drive scalable improvements to workflows, SOPs, and governance processes that strengthen platform integrity and user trust.

- Build and manage strategic relationships with external stakeholders, including brands, IP associations, regulators, and enforcement agencies, represent the company in industry engagement, and stay current on IP laws, e-commerce regulatory developments, and marketplace best practices across markets.

- Plan and execute industry-facing events, including conferences, webinars, and seminars, while managing vendors, budgets, and end-to-end delivery to ensure high-quality execution and stakeholder alignment.