Job Description

About the team:

Governance & Experience (GNE) is a global team dedicated to building a safe and trustworthy e-commerce ecosystem for users, sellers, and creators. We focus on protecting user experience through policies, rules, products, and systems that ensure quality and trust at scale. Our GNE Data Science & Analytics team drives a worry-free shopping journey on TikTok by:

• Defining and tracking core GNE metrics
• Providing insights to guide policy, product, and operations
• Building dashboards and reports to monitor marketplace health
• Analyzing data to surface risks and opportunities for improvement

Responsibilities

• Understand ambiguous business, product and user problems of Governance & Experience business, and apply advanced scientific techniques to find solutions;
• Identify key trends, patterns, and opportunities to drive e-commerce data products adoption, engagement and incremental impacts;
• Conduct A/B testing and complex experimentation (bilateral, networks effect, etc.);
• Partner closely with key stakeholders to optimize overall measurement strategy and design.