Job Description

The TikTok commerce team builds the solutions that help businesses engage audiences, inspire product discovery, and create commercial experiences on a platform where brands and merchants connect meaningfully with creators and communities.

We work closely with merchants, creators, and partners to support sustainable business growth while keeping the experience safe and trusted for the community. As the business scales across global markets, we take on complex challenges across content, commerce, trust, and the differing needs of each local market.

You will help shape the future of AI-native commerce, where discovery, entertainment, and buying happen in the same place.

Responsibilities

• Be responsible for the optimization of the experience of the EU creator and agency of the e-commerce business, including but not limited to acquisition, growth, and fulfillment, etc. Ensure/secure resources for agency&creator growth and development in close collaboration with them;
• Provide ongoing 1v1/group support and training to local creators/agencies to improve their e-commerce performance including short videos and livestreams, and study key attributes of successful cases; Building courses/trainings/data analysis to creators in line with global policies and local strategy;
• Be responsible for the data tracking, strategy making and the target achievements.

Minimum Qualifications

• 5+ years of working in talent management divisions of e-commerce creator agencies or MCNs;
• Familiar with creator recruitment and agency management, as well as the monetization of the creators. Being familiar with e-commerce business will be a plus;
• Proficiency in Chinese and English is required to collaborate with global partners and key stakeholders based in Mandarin-speaking markets, where Mandarin is a primary working language.

Preferred Qualifications

• Good communication and presentation skills, good at cross-team communication and collaboration. E-commerce platform heavy user;
• Curiosity, in-depth thinking, and discovering the nature of the problem.
• Sensitive to data, with basic data analysis skills.