Job Description

About the team

The TikTok Shop team's mission is to create a world class e-commerce experience that helps TikTok users find and discover amazing new products and goods. We're looking for a Content Design Manager to lead a team of international content designers that cover multiple areas of the e-commerce business.

We're looking for a manager who thrives in a fast-paced environment, is able to effectively manage and collaborate across timezones, has experience advocating for the CD discipline, and is equally as skilled as a leader as they are a content designer. Though this is a management role, a core expectation is deeply understanding CD workflows and supporting key areas of the business by delivering projects.

Responsibilities:

- Deliver high-quality content in a fast-paced, cross-cultural work environment

- Ensure UX/UI meets content and design standards and champion best practices

- Define practical solutions and processes for large-scale problems

- Develop strong product narratives in partnership with stakeholders

- Lead a team of 6+ content designers of various levels

- Facilitate projects, align on priorities, allocate resources, and strengthen collaboration with global XFN

- Establish and maintain a positive team culture and strengthen the CD team's skills

- Provide actionable feedback, drive consistency, and improve content quality and team efficiency