TikTok

TikTok Shop by Tokopedia - Mom and Baby Account Manager, FMCG - Indonesia

TikTok  •  Jakarta, ID (Onsite)  •  1 month ago
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Job Description

About the Team:

In this role, you will be responsible for developing and scaling the Mom and Baby category by building a high-performing team, identifying key sub-categories, and driving growth through merchant acquisition, incubation, and performance management. You will work cross-functionally to define and execute a competitive category strategy that drives sales, enhances customer experience, and strengthens market positioning.

Responsibilities:

- Acquire and incubate principals and big merchants that contribute large GMV share

- Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality

- Discover new collaborative opportunity fit into merchants' short-term and long-term development plan

- Maintain service quality provided by seller - low cancellation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction

- Manage merchants by leveraging scalable incubation and management programs and tools
TikTok

About TikTok

Inspire Creativity and Bring Joy

Industry
Arts & Entertainment
Company Size
10,000+ employees
Headquarters
Los Angeles, California
Year Founded
Unknown
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