Job Description

We are looking for an ambitious Account Manager to support TikTok Shop in Italy. The Account Management team is pivotal to onboarding and ensuring the success of key partners on our platform, curating an engaging product selection for TikTok users. Together, we'll redefine how partners engage with customers through content and social commerce, creating a unique and innovative commerce ecosystem.

This role is based in our Milan office.

TikTok Shop is transforming how people discover and buy products. In Italy, we are building a new Discovery commerce ecosystem where content, creators, and brands come together to drive real business impact. We are looking for an ambitious Account Manager to join our Milan-based team and play a pivotal role in onboarding and scaling high-potential merchants on TikTok Shop.

This is a high-ownership role at the heart of one of TikTok’s fastest-growing businesses.

What You'll Do

As an Account Manager, you will own a portfolio of strategic partners and help them unlock growth through TikTok's unique commerce ecosystem.

You will:

- Source and onboard strategic Electronics merchants in Italy, building onboarding solutions (including business model suggestions, creator affiliation, partners education) and set them up for mid and long term growth

- Design and execute growth plans for your partners, covering assortment, content, creators, pricing, logistics, and campaigns.

- Own revenue and GMV targets, consistently driving performance through data, experimentation, and iteration.

- Work cross-functionally with Product, Ops, Marketing, Creator, and Policy teams to improve the merchant and user experience.

- Analyze Electronics market trends and subcategories performance to identify priorities and new growth opportunities for brand partners.

- Lead internal projects to contribute to the Electronics ecosystem as a whole (including campaigns, product launches, B2B marketing)