Job Description

The LIVE Operations team can't get enough of all things live-streaming. From monetisation strategies and LIVE Gifting to the latest content campaigns and product features designed to help creators grow and thrive on platform, the LIVE Operations team are dedicated to creating and maintaining a fun, safe space for all LIVE users.

Responsibilities:

1. Sourcing of new Creator Service Providers to onboard onto the platform based on their market share growth, while ensuring there are good mix of high supply, high value Creator Service Providers and building a strong pipeline with high onboarding conversion rate. Livestreaming Creator Service Providers with strong experience is the top priority while Intermediate/Advance Creator Service Providers are preferred as compared to Novice Creator Service Providers.

2. Designing the development of Creator Service Provider growth plans by assigning key tasks for Creator Service Providers to complete and providing support via resource allocation (visibility, traffic, marketing). Provide direct guidance, consultations and advice on operation improvements, talent performance and campaign participation/creation in order to achieve key metrics within first 3 months.

3. Providing education/training by creating workshops to Creators Service Providers and ensure they are well-versed in internal rules and regulations per vertical.

4. Actively participate in activities in the LIVE Ecosystem: customizing campaign creation, participation in existing campaigns, PK participation in order to achieve minimum core KPI for UV, GLR, Duration and Income Target achievement via content based solo LIVE.

5. Providing policy and account support to Creator Service Providers in ban/unban issues.