Own the strategy and execution to increase the number of active sales partners and drive high-quality partner growth for TikTok Commerce, including developing lifecycle incubation plans and supporting partners .
Lead end-to-end incubation for high-potential partners, including onboarding, launch planning, performance acceleration, and ongoing success on the platform.
Identify scalable growth opportunities and design/roll out programs to improve partner performance (e.g., video/LIVE challenges, lifecycle email campaigns, enablement initiatives).
Conduct deep-dive analyses to understand partner segments, diagnose performance blockers, and surface root causes using data analysis, partner interviews, and surveys; translate insights into product/process improvements.
Manage partner communication channels (Lark groups, IM, etc.) to run mass account management activities including forecasting, troubleshooting, partner education, and incubation program delivery.
Capture, document, and share learnings to establish best practices and influence internal/external stakeholders.
Minimum Qualifications
Bachelor’s degree or above, with 3+ years of experience in mass account management or partner incubation; proven track record managing hundreds of partners at scale.
Fluent in English and Turkish due to speaking with partners; strong understanding of e-commerce market, consumer behaviour, and digital/mobile commerce trends.
-Strong analytical skills and business judgment; able to turn complex data into clear opportunities and action plans.
Advanced Excel proficiency, including building and auditing formulas (e.g., XLOOKUP/VLOOKUP, INDEX-MATCH, IF/IFS, SUMIFS/COUNTIFS) and working with large datasets.
Results-driven with strong ownership and accountability.
Preferred Qualifications
Results-driven with strong ownership and accountability.
Excellent cross-functional collaboration skills; able to influence and drive projects forward with diverse stakeholders.
Fast learner and self-starter; entrepreneurial mindset with comfort operating in ambiguity and rapid change.
Hands-on and pragmatic; willing to dive into detail and handle operations when needed.
