This isn't a background IT role. You'll be architecting and owning cloud environments — Citrix, Azure Virtual Desktop, Parallels RAS — across a complex multi-tenant MSP ecosystem. You're a technical leader, a problem-solver, and a mentor who takes pride in building infrastructure that just works.
What you'll do
→ Architect, deploy, and optimize Citrix Virtual Apps & Desktops, Citrix Cloud, and Citrix Gateway environments
→ Build and maintain Azure Virtual Desktop (AVD) and Windows 365 environments — FSLogix, image management, session host deployment
→ Own Tier 3 escalation for complex cloud infrastructure issues — you're the last line of defense
→ Drive cloud migrations in collaboration with internal teams and client stakeholders
→ Serve as the subject matter expert on cloud and VDI — advising clients with strategic, forward-thinking recommendations
→ Ensure high availability, disaster recovery, and security hardening across all hosted environments
→ Mentor junior engineers and elevate the technical knowledge of the entire team
→ Stay ahead of the curve on emerging cloud trends and bring recommendations to the table
Requirements
→ 5+ years in IT, with at least 3 years in cloud infrastructure and virtual desktop technologies
→ Deep, hands-on expertise in Citrix, Parallels RAS, and Microsoft cloud desktop platforms
→ Fluency in networking fundamentals, Active Directory, GPOs, and Windows Server
→ Experience managing multi-tenant or multi-client cloud environments (MSP experience is a plus)
→ Strong documentation habits and proficiency with ticketing systems (Syncro experience a bonus)
→ Certifications such as CCA-V, CCP-V, Parallels Certified Professional, or AZ-140/MS-102 are a big plus
→ A degree in Computer Science, Engineering, or equivalent real-world experience
Benefits
You’ve been called to serve others. So have we.
For over a century, Vertin associates have supported communities experiencing loss and helped families honor life stories.
We understand the selfless nature of this work, and we’re here to care for you along your journey. With Vertin, you’ll
experience a balance of autonomy and community, recognition of your contributions, and opportunities for personal and
professional growth. You can focus on what you do best, and we magnify our impact together.
