Ratchet Mission Applications (RMA) has an opening for a T2 (Level 2) Tier 2 Systems Maintainer supporting 24x7-mission applications in Aurora, CO. The successful candidate will be required to function as an integral member of a highly proficient and technically competent team of System Maintainers and will be responsible for ensuring the continuous operation of complex mission applications in a purpose-built enterprise environment. Qualified applicants must be able to work collaboratively to reliably resolve system anomalies. Applicants must be available and willing to support operations using a rotating 24x7 shift schedule with predictable periods of non-work, extended personal time and increased pay. This position is not for a help desk. The qualified candidate will be a Tier 2 maintainer in all respects and will work closely with the 8x5 personnel to enhance broad system knowledge. Occasional out-of-band call-in support may be required.
Primary Responsibilities:
• Maintain consistent mission processor availability and reliability through the implementation of proactive Systems Maintenance methodologies and request fulfillment activities
• Demonstrate comprehensive technical competence in the expedient restoration of mission applications and associated functions to a fully operative state
• Adhere to prescribed incident and problem management or ticket escalation processes to quickly and proactively resolve system anomalies as appropriate
• Create, enhance, update or otherwise maintain concise, accurate, and complete Tier 2 maintenance and operations documentation
• Provide relevant input to the shift lead and other teammates regarding activities and incidents that negatively impact Tier 2 mission operations.
• Provide training to teammates, Tier 1 and customers as required
• Other related supporting duties as required
Basic Qualifications:
• U.S. citizen with an active TS/SCI with a polygraph required
• Requires BS degree and 2-4 years of prior relevant experience or Masters with less than 2 years of prior relevant experience. Additional years of experience in lieu of degree are acceptable.
• Current DoD 8570 certification applicable to the position (typically Security+)
• Knowledge of Tier 2 system maintenance and troubleshooting on mission critical systems
• Experience with constructive, collaborative approach
• Excellent verbal and written communication skills
• Ability to work collaboratively and constructively with other leaders
• Must be willing to perform shift work
Preferred Qualifications:
• Mission-specific technical knowledge and operations experience (incl. DEC VMS and/or Alpha)
• Proven experience and proficiency with one or more of the following disciplines in an enterprise environment:
o Unix, Linux, and/or Windows based OS and application management
o Script development and implementation (e.g. PyThon, BaSH, XML)
o Troubleshooting of complex and interconnected systems
o Usage and support of Enterprise Maintenance Management tool(s)
• Ability to develop technical solutions through deep analysis and understanding of impact to the end-product/solution
• Ability to work independently and in a collaborative environment to achieve day-to-day objectives that significantly impact operational results and deliverables
• Deep understanding and ability to apply principles, theories, and concepts of domain related mission operations and a broad understanding of dependent domains
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
August 12, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range $69,550.00 - $125,725.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Leidos is a Fortune 500® innovation company rapidly addressing the world’s most vexing challenges in national security and health. The company's global workforce of 48,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023.
Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®.
Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos.
Your most important work is ahead, visit careers.leidos.com for our latest opportunities.
