We are a boutique IT recruiting agency that strictly works with IT consulting companies and managed services providers. We place candidates on a permanent, full time basis (no contract or contract-to-hire positions).
Tier 2 IT Support Technician
Bozeman, MT | Managed IT Services | Full-Time
A growing Montana-based technology services company is looking for a strong Tier 2 IT Support Technician to join its Bozeman team.
This is not a giant, faceless IT department where you sit in one narrow lane forever. This is a hands-on managed services environment where you’ll work across multiple client networks, solve real business problems, touch a wide range of technologies and become the kind of technician who can walk into almost any environment and figure things out.
The company has been serving Montana businesses for decades and has built its reputation around practical technology solutions, responsive service and long-term client relationships. Their work spans managed IT, Microsoft 365, networking, cybersecurity, phone systems, cabling, surveillance and other business-critical technology services.
Why This Role Is Worth Your Time
You’ll be joining a stable, established technology company that supports real businesses throughout Montana. This is not password-reset purgatory. You’ll get exposure to cloud systems, endpoints, networks, firewalls, Microsoft 365, VoIP, onsite troubleshooting and project work.
If you’re coming from an MSP, you already know the deal: the pace is faster, the problems are broader and the learning curve is steeper. But that’s also why MSP technicians usually become sharper than people who only know one internal environment.
This is a good fit for someone who enjoys being useful, trusted and technically challenged.
For the right technician, this is a solid opportunity to earn well, get paid properly for overtime and join a company that invests more into benefits as tenure grows.
What You’ll Do
As a Tier 2 Technician, you’ll handle escalated support issues, work directly with business clients and help keep their technology running smoothly.
Responsibilities include:
What We’re Looking For
The ideal candidate is a true Tier 2 technician: past basic help desk, not yet pretending to be a senior architect, but technically strong, curious and dependable.
You should have experience with:
Nice to Have
Who Will Do Well Here
You’ll probably enjoy this role if you:
Compensation & Benefits
This role offers a strong compensation and benefits package, including:
All your information will be kept confidential according to EEO guidelines.
At Aris Search, we redefine the art of connecting people in the dynamic IT sectors by seamlessly blending our rich legacy, innovative solutions, and a deeply personalized approach. With roots dating back to 1967, our enduring presence in the recruitment industry signifies a legacy of trust and reliability.
Our commitment to innovation propels us forward, ensuring that our methods for connecting the right people in the IT sectors are not only effective but also at the forefront of industry advancements.
Possessing a profound understanding of the IT landscape, including IT Managed Services Providers and IT Solutions Firms, we leverage our industry expertise to go beyond conventional matchmaking. Aris Search offers insights, guidance, and strategic partnerships that truly add value to both clients and candidates.
Our approach involves transparent communication that is at the core of our operations, keeping clients and candidates informed at every step, building trust, and ensuring a positive experience.
