Seasonal
Housing: Affordable on-mountain employee housing available for rent
Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
Pay: $16 per hour
Start Date: The end of November and beginning of December with positions available throughout the season.
Flex and Seasonal positions available
Schedule: May require working early mornings, evenings, weekends, and holidays
If you're seeing this job, we're still hiring and accepting applications
Medical Benefits – Minimal Essentials Coverage available
Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
401k plan available to any employee over the age of 18
Discounted Friends and Family Lift Ticket Vouchers
50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)
40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)
Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!
Step into a key leadership position at the heart of guest services, overseeing our vibrant team at The Depot and On-Mountain Sales locations. You’ll manage and guide staff in handling lift tickets, season passes, adventure activities, and event sales, ensuring seamless operations in a fast-paced environment. With your comprehensive knowledge of the resort, you’ll play a crucial role in enhancing guest experiences and driving success. Apply today and lead the way to exceptional service!
Sell lift tickets, activities, and resort products through various systems.
Guide guests with recommendations and information about the resort.
Train and support staff in sales, operations, and guest service.
Handle opening/closing procedures and money drops.
Provide exceptional service with positive guest interactions.
Maintain the appearance and atmosphere of On-Mountain Sales locations.
Manage inventory and supply levels.
Lead pre-shift meetings and attend relevant resort meetings.
Assist with scheduling and breaks.
High School Diploma or GED
Resort and sales experience or one year of related work experience

RESORT OVERVIEW, CULTURE AND VISION
Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and winter enthusiasts. We offer 251 acres of skiable terrain, 1500 vertical feet, 60 trails and the best snow around. Our three ski areas include the Snowshoe Basin, Western Territory and Silver Creek. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness.
The Principles Guiding Our Daily Actions and Behaviors
Our six organizational values describe our shared beliefs…what’s important to us as an organization; how we want to treat each other and our guests.
Guest Driven – Service, Passion, Fun
Unified Team – Cooperative, Fun and Unsiloed
Integrity Always – Do the Right Thing
Down-Home Hospitality – Warm, Friendly, Sincere
Epic Experiences – Wild, Memorable, Unexpected Delight
Stewardship – Environment, Financial, Safety
Snowshoe Strategic Areas of Focus
Focus on Guest Valued Experience
Being a Trusted Resort Partner
Best Place to Work in West Virginia
Our Challenge
To consistently offer exceptional service to create a higher percentage of advocates out of our first time guests.
Culture: Snowshoe is made up of a team of GUIDES providing extraordinary mountain experiences. We are a Guest Driven Unified Team who acts with Integrity Always. We provide Epic Experiences to our guests while acting as Stewards of our environment, a safe workplace and our financial responsibilities to our shareholders.
Vision: Snowshoe Mountain will be known as one of the top mountain destinations in the East, the best place to work in West Virginia, and a trusted resort partner.