GO BEYOND THE IVY
Our business is a team sport built on creating and delivering memorable experiences around Cubs baseball and other live events.
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JOB TITLETicket Sales and Event Operations Associate
DEPARTMENTMesa Spring Training Operations
ORGANIZATION:Chicago Cubs
REPORTS TODirector of Business Operations,Spring Training Operations
LOCATION:Mesa, AZ
FLSA STATUS:Non-exempt
COMPENSATION:$1900 per hour USD and eligible for discretionary sales bonus plan
BEING PART OF THE TEAM
Our business is a team sport that began ona fieldwith baseballs and bats and has evolved into one of the most recognizable brands in sports and entertainment through Cubs baseball and live events. Our success is driven by ourpeople, whowork to create and inspire change in an engaging,collaborativeand inclusive environment. As a team, we continue to build a culture on and off the field that delivers unforgettable experiences for one another, our fans and community. In support of that effort, we expect associates to work primarily in our office. Are you ready to be part of it?
OUR STORY
The Chicago Cubs Franchise, a charter member of Major League Baseball’s National League since 1876, has won the National League pennant 17 times and was the first team to win back-to-back World Series titles in the 1907 and 1908 seasons. In 2016, the Chicago Cubs made history again when the team won its first World Series in 108 years, ending the longest championship drought in North American sports. Known for its ivy-covered outfield walls, hand-operated scoreboard and famous Marquee, iconic Wrigley Field has been the home of the Chicago Cubs since 1916 and is the second oldest ballpark in Major League Baseball. In 2009, the Ricketts family assumed ownership of the Chicago Cubs andestablishedthree main goals for the organization: Win the World Series, Preserve and Improve Wrigley Field, and Be a Good Neighbor.
HOW YOU’LL CONTRIBUTE:
The Chicago Cubs organizationislooking for motivatedand career driven individuals tosellticketsand put on a best-in-class fan experience through event executiontogames atSloanPark, the Cubs spring training facility,in Mesa, ArizonaThe Ticketing and Event OperationsAssociateis an entry level fulltime,seasonal position(August–April)The position focuses primarily on ticket sales but does have some event operations responsibilitiesThe ticketingportionwillfocus on sellingand servicingseason, group, and individualticket buyersThe event operationportionwillfocus on gameday setup, sponsorship activation, andguestservicesThisseasonal position isa great opportunityto build your salesand operationscareer within thesportsindustryNo relocation expenses will be provided
THE DAY-TO-DAY:
Research,prospectandestablishleadsvia direct phone contact, networking,andevents.
Meet or exceed weekly and monthly sales goalsThese goals include team goalsrelated to the successful saleofthe party deck and overallsalesforthe Spring Traininggames
Provide superior customer service and responsive follow-up to clients, existing ticket holders,prospects,and single game customersbefore, after and during the game
Build relationships with clients and keepaccuraterecords in Salesforce
AttendallSpring Traininghome gamesandassistwith game day responsibilitiesto support our event operationThis can includemanaginglogisticsof the party deck, rooftop, and other group outings, as well as set-up and tear down.
Plan and executeannualSeason Ticket Holder Event.
Workother events at Sloan Park during theprogram
WHAT YOU’LL BRING
Bachelor’s degree from an accredited college or university
Demonstrated ability to effectively manage multiple initiatives simultaneously.
Effective communication skills,customer service skills,both written and oral.
Highly motivated with a desire to meet and exceed stipulated goals.
Must be available to workAugustthroughendof March
Ability to work non-standard work hours withvariableschedule,to includenights,weekends, and holidays
WHAT SETS YOU APART:
1 – 2 yearspriorsalesor customer serviceexperience
Experience usingProVenue ticketing system.
This job posting includes theanticipatedcompensation, which reflects the hourly rate or salary range the Chicago Cubs and itsrelated partiesare considering for this role in the specified location(s) as of the posting date. Whereanticipatedcompensation is a salary range, the actual base salary offered within that range will be reflective of the candidate’s skills and experience.
The Chicago Cubs and itsrelated partiesembrace diversity and are committed to building a team thatrepresentsall communities. We hold ourselves accountable to include new and different voices in our organization. Everyone is welcomehere,and we celebrate what makes each of us unique.
Response Expectations:
Due to the overwhelming number of applications we receive, we unfortunately may not be able to respond in person to each applicant. However, we can assure you that you will receive an email confirmation when you apply as well as additional email notifications whether you are selected to move forward for the position or not. Please note, we keep all resumes on file and will contact you should we wish to schedule an interview with you.
The Chicago Cubs and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.
The Chicago Cubs franchise, a charter member of Major League Baseball’s National League since 1876, has won the National League pennant 17 times and was the first team to win back-to-back World Series titles in the 1907 and 1908 seasons. In 2016, the Chicago Cubs made history again when the team won its first World Series in 108 years, ending the longest championship drought in North American sports. Known for its ivy covered outfield walls, hand-operated scoreboard and famous Marquee, iconic Wrigley Field has been the home of the Chicago Cubs since 1914, making it the second oldest ballpark in Major League Baseball. For further information please visit www.cubs.com.
For a listing of available employment opportunities, please visit https://www.mlb.com/cubs/team/jobs.
