Job Description

Third-Party Risk Consultant, ETX Governance, Risk & Compliance Team

Full-Time, Springfield/Boston

The Opportunity

As a Third-Party Risk Consultant, you will play a crucial role in implementing the third-party risk framework. This position is responsible for executing third-party risk assessments and due diligence activities across the MassMutual’s third-party ecosystem. Additionally, you will support the adoption of risk management practices across the ETX organization. As a key member of the ETX Third-Party Technology Assurance team, you will help drive change and enhance operational efficiency throughout the organization.

The Team

The ETX Governance, Risk & Compliance Team is comprised of governance and risk professionals responsible for implementing governance processes and risk management practices for the ETX (Information Technology) organization. We work closely with our business and technology partners and succeed together by designing practical and effective technology governance and risk management solutions to increase operational efficiency.

The Impact​

• Analyze third-party services, data flows, and system integrations to identify and recommend inherent and residual risk exposure.
• Collaborate with issue management teams to ensure identified risks, including vulnerabilities, are appropriately tracked, communicated, and remediated
• Contribute to status reporting and metrics tracking for ongoing third-party risk activities
• Evaluate, document, communicate, and support breach event and incident response activities
• Execute risk evaluation procedures by reviewing evidence, documenting observations, and recording results in accordance with defined templates and quality standards
• Identify control gaps, weaknesses, or non-compliance issues and clearly document and recommend findings for further review and disposition
• Partner with senior practitioners to support risk rating determinations and escalation decisions
• Apply knowledge and discretion when performing risk assessments to ensure third parties meet security and technology standards in alignment with established practices and procedures
• Proactively escalate delays, gaps in information, or emerging risks to the team lead
• Research and consult with internal subject matter experts to understand and document risk identified through risk assessments and due diligence practices, and communicate the findings to stakeholders

The Minimum Qualifications

• 2+ years of experience in risk management and/or completing third-party risk assessments
• 2+ years of experience implementing metrics to track status, identify trends, and surface potential issues
• 2+ years of experience working in an enterprise GRC platform, including proficient use of Excel import/export functions

The Ideal Qualifications

• Bachelor’s degree, preferably in technology, cybersecurity, risk management, or business-related field
• 3+ years of experience in third-party risk management, technology risk, cybersecurity, audit, or testing controls
• Proficiency with SharePoint and related tools used to execute an effective regulatory compliance program
• Experience communicating regulatory requirements to technical and non-technical audiences, and facilitating discussions between ETX owners, Compliance, and Law to ensure a shared understanding and effective compliance
• Foundational understanding of third-party risk domains, including:
  • Cybersecurity and data protection
  • Cloud/SaaS risk considerations
  • Identity and access management (e.g., SSO vs. standalone access)
  • Business continuity and resiliency
• Familiarity with industry frameworks such as NIST, ISO 27001, SOC 2, or similar
• Ability to interpret control evidence and assess adequacy relative to risk
• Strong written and verbal communication skills, with the ability to interact effectively with internal stakeholders and third parties
• Demonstrated ability to execute with limited guidance while meeting deadlines in a structured, process-driven environment
• Strong attention to detail and documentation discipline

What You Can Expect at MassMutual

MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:

• Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
• A collaborative environment where perspectives are welcomed
• Access to learning, development, and internal networks that support continuous growth and skill-building over time
• Employee-led communities and forums that foster connection, learning, and inclusion across the organization
• A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset

#LI-RK1

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

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