Job Description

Key Responsibilities

• Build and maintain a reliable pool of third-party carriers for customer and cold storage shipments.
• Review daily orders in Microsoft Dynamics BC and assign carriers based on lane and capacity.
• Manage dedicated high-volume lanes, including dedicated asset and/or drop-trailer programs.
• Coordinate with Shipping to schedule carrier appointments and manage yard activity, including communication with Security.
• Verify invoice accuracy and ensure timely carrier payment.
• Manage cold storage relationships, including capacity planning and rate negotiation.
• Resolve daily service and quality issues with carriers and cold storage partners.
• Support Sales with on-time customer deliveries and inter-warehouse product movement.
• Monitor freight and storage costs, balancing competitive pricing with service level as the top priority.

Physical Requirements

• Work is performed in an office setting with a moderate noise level.
• Occasionally required to lift and/or move up to 25 pounds.
• Occasional travel within North America.

Skills and Knowledge

• Perform well under pressure
• Strong communication skills (listening and speaking)
• Understanding of transportation (equipment, time and distance, loading and unloading, and hours of service)
• Proficient in Microsoft Office applications
• Comfort with data analysis

Core Competencies

• Integrity

• Simplicity

• Discipline

• Teamwork

• Servant Leadership

Job Specific Competencies

• Organized

• Ability to solve problems

• Thrives in a fast-paced environment

• Composure

• Self-starter