Job Description

About this role:

Wells Fargo is seeking a Third-Party Incident Management Lead in the Supply Chain Management Governance Team supporting third party resiliency, incidents, and events. This leadership role will develop and execute upon strategic business initiatives, including expanding the governance framework and the reporting intelligence of risk events.

This job is also known internally as a Lead Business Accountability Specialist.

In this role, you will:

• Lead complex initiatives with broad impact which are designed to mitigate current and emerging business risk issues and concerns; act as key participant in large-scale, cross-functional planning for the business
• Assess, analyze, and design complex and multi-faceted controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring
• Make decisions in complex and multifaceted situations requiring solid understanding of business’s functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; influence and lead key business partners to meet deliverables and drive new initiatives
• Strategically collaborate and consult with peers, colleagues, and mid to senior-level managers to identify current and emerging risks associated with business activities and operations, and provide guidance in interpreting, developing, and implementing risk-mitigating strategies
• Act as liaison for the business with external parties to support timeliness, appropriate response strategy, and effectiveness of communications and materials
• May lead projects, teams, or serve as a peer mentor

Required Qualifications:

• 5+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, education

Desired Qualifications:

• Experience and ability to identify and triage third party risk events in a concise manor and to all levels of the organization
• Strong understanding of third-party risk concepts and operation risk frameworks
• Experience with incident management, event response, and resiliency
• Experience executing in complex, global delivery environments
• Strong analytical skills with high attention to detail and accuracy
• Ability to assess issues, make quick decisions, and implement solutions
• Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals
• Flexible and readily available to adapt to frequent change
• Ability to create clear, concise, and impactful executive communications.
• Experience and ability to present complex material in a concise manor and to all levels of the organization
• Proven ability to think both strategically and tactically, with relentless focus on implementing operationally.

Job Expectations:

• Ability to travel up to 10% of the time
• Ability to work on-site at one of the work locations
• Flexibility to work hours that may be critical to resiliency needs
• This position is not eligible for Visa sponsorship
• This position offers a hybrid work schedule.

Work Locations:

2700 S Price Rd. Chandler, Arizona

1525 W WT Harris Blvd. Charlotte, North Carolina 28262

13715 Conlan Cir. Charlotte, North Carolina 28277

Posting End Date:

26 May 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.