Internship position 12 hours or more per week, position ending on or before December 1, 2026.

A Cover Letter is required.

We are seeking an energetic, responsible, analytical intern to join the Student Success and Institutional Partnerships Division to support staff and division initiatives. The Division of Student Success and Institutional Partnerships works closely with higher institutions across the state to increase students' retention, persistence, and credential completions. To be successful in this position, the candidate should be flexible, organized, and able to prioritize multiple tasks. Prior experience working in a higher education, legislative, or governmental organizations, as well as knowledge of Texas public colleges and universities would be beneficial.

General Description:
Performs complex administrative and analytical work to create reports for internal and public audiences. Work involves administering essential data processes; analyzing data reports; logistical coordination; and ad hoc research and analysis projects. Works under general supervision with moderate latitude for the use of initiative and independent judgment. This position reports to the Director for Student Success.

General Duties and Responsibilities:
• Conducts analysis and assists in preparing reports and recommendations.
• Administers data processes that may involve data collection, management, analysis, and reporting.
• Helps identify, recommend, and implement specific opportunities to improve the efficiency or accuracy of data processes and effectiveness/usefulness of reports or other deliverables; may also research and recommend improved methods/tools more broadly.
• Maintains general awareness of student success issues, especially as they pertain to higher education.
• Provides technical assistance and support to divisional staff for reporting, research, and projects.
• Maintains the necessary level of work to carry out job responsibilities by performing essential duties and functions.
• Performs related work as assigned.

Knowledge Skills or Abilities:
• Knowledge of core quantitative/qualitative research methods and principles.
• Knowledge of standard and appropriate research sources and texts.
• Knowledge of business English, grammar, spelling, and punctuation.
• Knowledge of writing fundamentals including proofing and editing documents.
• Skill in using personal computers, databases, and general office software, including word processing, spreadsheet, and presentation software.
• Ability to think analytically and present professional research data and reports.
• Ability to solve problems and answer questions independently using trustworthy sources.
• Ability to communicate effectively both orally and in writing.
• Ability to effectively organize time and manage multiple projects simultaneously.
• Ability to maintain strict confidentiality with business matters, records, and personnel information.
• Ability to establish and maintain effective working relationships both internally and externally.
• Ability to initiate and complete tasks with moderate supervision and make decisions using appropriate professional judgment and reasoning.
• Ability to accept and follow instructions given in a variety of forms.

Telework with Three Required In-Office Days:
This position is authorized for a hybrid telework schedule. Employees are required to work in the office three (3) days per week, with the remaining two (2) days eligible for telework. Specific in-office days may be determined by the department to meet business needs.

Military Crosswalk: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf

Required Minimum Education and Experience:
• Senior classification in a bachelor’s degree program at an accredited college or university in education or social sciences, or current/upcoming enrollment in a graduate program at an accredited college or university in education or social sciences.

Preferred:
• Experience with higher education or secondary education data.
• Work experience in a higher education, legislative, or governmental organization.
• Knowledge of Texas public colleges and universities.

Physical Requirements and/or Working Conditions:
Work is performed in a standard office environment and requires:
• Regular, reliable, and punctual attendance during assigned work hours;
• Frequent use of a personal computer (to be provided by the agency) and occasional use of other office hardware (e.g., copiers, printers, telephones)
• Frequent sitting or stationary standing;
• Frequently work under deadlines, as a team member, and in direct contact with others.
• The incumbent is expected to provide a reliable cell phone number or ensure accessibility via other digital means during assigned work hours.

Workforce:
Must be able to:
• Demonstrate knowledge of customer service deliverables.
• Show flexibility and adaptability toward changes in assignments and work schedules; and work extended hours as necessary.
• Adhere to the organization’s internal management policies and procedures.
• Contribute to the agency’s performance measures and mission.
• Travel occasionally for work assignments and training.

Application Requirements:
The Texas Higher Education Coordinating Board is an Equal Opportunity Employer. A State of Texas application is required to apply. For more information on how to apply for this position, go to the Coordinating Board’s employment opportunities website at https://www.highered.texas.gov/careers/

The Texas Higher Education Coordinating Board participates in E-Verify for each new employees’ Form I-9 to confirm work authorization. For questions, please call the HR Department at 512-427-6190. For vocal and/or hearing assistance call 7-1-1.

Notes to Applicant:
If you require any reasonable accommodation for the interview process, please inform the hiring representative who calls to schedule your interview. This position has been designated as a security sensitive position. A criminal background investigation will be conducted on the final candidate for this position.

Your job application must be completely filled out. Your application must contain dates of employment, job titles, name of employer and a description of duties performed in a way that demonstrates you meet the minimum qualifications for the position for which you are applying. Resumes do not take the place of the requirement to include this information on the application. If this information is not submitted, your application may be rejected because it is incomplete.

Veterans Information: THECB is committed to hiring Veterans. To receive Veteran’s Preference, a copy of the FORM DD214 -member #4, must be attached when submitting your application.

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER: THECB does not discriminate on the basis, of race, color, religion, sex, national origin, age, or disability in employment or the provision of services.

Job offer and continuation of employment with THECB is contingent upon:
• Proof of education and experience listed on the application.
• Eligibility/authorization to work in the U.S.
• Satisfactory results from a pre-employment criminal history background check.
• Compliance with the Selective Service Law for males ages 18-25. Please be advised that under Texas law, names and other information concerning applicants or nominees may be subject to disclosure upon request.

THECB does not allow dual employment with other state of Texas agencies or institutions.

Skills assessment may be conducted at time of interview.

Salary for this position will be commensurate with experience and qualifications.

No phone calls or emails, please. Due to the high volume of applications, we do not accept telephone calls and cannot reply to all email inquiries. Only candidates selected for interview will be contacted.