Job Description

Company Description

Work With The Best

We pride ourselves on being a diverse team of professional, passionate and caring individuals, with our guests at the heart of everything we do.

Sheen Falls Lodge is a two Michelin Keys Hotel and is part of Relais & Chateaux, which includes some of the world's finest hoteliers, chefs and restaurants that have set the standard for hospitality excellence. Clear opportunities for progression are a priority for us, too.

If you cannot see a role that is suitable for you at the moment but feel you would make a great addition to the team, please don't hesitate to get in touch.

Job Description

We are currently inviting applications for the Stables Brasserie & Bar Manager to join and lead the front of house team at The Stables Brasserie.

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As a member of the management team, the Stables Brasserie & Bar Manager is instrumental in developing and fulfilling the tactical as well as strategic requirements for The Stables Brasserie & Bar and executing the F&B philosophy. The role is responsible for creating an atmosphere and culture that will inspire guest to return and team members to remain. The goals are the implementation, promotion, and success of The Stables operations through continual evaluation of the products/services provided while ensuring effective ongoing training of the service teams and in line with our 5 start standards. The role will lead and oversee a strong culture of service excellence and develop SOP's, guidelines and goals in line with the vision set out. This role will coordinate and oversee all aspects and functions of the Stables Brasserie.

General Responsibilities:

• Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant and hotel policies and procedures.
• Fill in where needed to ensure guest service standards and efficient operations.
• Continually strive to develop your team in all areas of professional development.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• The stock management and stocktake.
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the brasserie and hotels receiving policies and procedures.
• Oversee and ensure that food & beverage and brasserie policies on employee performance appraisals are followed and completed on a timely basis.
• Schedule team members as required by anticipated business activity.
• Staff communication and training.
• Be knowledgeable of food & beverage policies regarding personnel and administer prompt, fair and consistent corrective action when required.
• Develop the overall business and product & ensure constant delivery of the highest in standards of customer service in the Stables Brasserie.
• Build a relationship with the client and be part of developing the brasserie further in terms of service and business development.

Qualifications

Candidate profile:

The ideal candidate will have the following experience in a similar role:

• 2+ years of experience in a similar role as an established manager/head of department
• Proven experience in leading a F&B team in a similar market to Sheen Falls Lodge.
• Excellent IT Skills including a proficient user of MS Office and excel.
• Exceptional attention to detail, organisational, negotiation and communication skills are a must.
• Proven Fluent English, both spoken and written.

All applications must demonstrate previous experience in a similar role in a busy luxury food and beverage environment and proven ability.

Sheen Falls Lodge and Ring of Kerry Golf is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland.

Additional Information

The place

Sheen Falls Lodge is a member of Relais & Chateaux and since opening in 1991 has received many prestigious Awards and Accolades. We are looking for an individual that will help us not only maintain our standard but improve upon it.