Job Description

At Queensmith, we understand that our greatest asset is our exceptional team. The Queensmith Academy is our three-year development programme for individuals with a foundational understanding of jewellery-making who want to build a genuine career as a Goldsmith.

This is a fixed-term contract for the 3-year duration of the Academy curriculum, reflecting the structured training programme you will be following.

We have up to 6 places available for our September 2026 intake.

You'll work alongside our production team, learning from experienced mentors and progressing through increasingly complex tasks as your skills develop. By the end of the three-year programme, you'll be equipped to Queensmith standards, and for those who show the skill and progress we're looking for, there's the opportunity to move into a permanent role with us as our team grows if business needs allow at the time. We are looking for people ready to put in the work and grow with us.

As you progress through the programme, you'll:

• Clean and assemble casts using a variety of techniques as required per design
• Solder and laser gold and platinum
• Resize and polish customers' own pieces
• Complete tasks promptly according to manufacturing notes
• Clearly communicate any queries which may arise during production
• Follow company procedures when processing client orders
• Accurately record the timings of your own productivity
• Maintain an organised, tidy workspace
• Support senior staff and the Head of Manufacturing and the Head of Workshop L&D as needed

Requirements

• Basic understanding of jewellery manufacturing processes
• Willingness to learn and develop new skills in a fast-paced environment
• Ability to use microscopes and other specialist equipment (training provided)
• Ability to work under pressure and meet deadlines
• Attention to detail and commitment to high-quality standards
• Positive attitude and eagerness to be a company ambassador
• Commitment to the discipline of a professional workshop, including reliable attendance, consistent performance, and pride in your work and an unwavering willingness to learn

Skills

• Basic bench skills
• Strong interpersonal and teamwork skills
• Clear and articulate communication abilities
• Good organisational skills
• Problem-solving skills and openness to feedback
• Proficient time management

Benefits

• A structured 3-year development programme with a clear progression path
• A £10,000 bonus on successful completion of the programme
• Opportunities to progress into a permanent role as they may arise, based on skills, performance, progress and business needs
• Employee Recognition Programme
• Generous holiday allowance
• Company sick pay
• Paid medical appointment time
• Training and role-relevant courses
• Team socials and company events
• Ride to work, Season Ticket and other financial benefits

Selection Process

We expect a high volume of applications for this programme. Due to the volume, we're unable to provide individual feedback, and only successful candidates will be contacted.

As part of our selection process, shortlisted candidates will be invited to a selection day, which will include a practical bench test.